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Operations and Administration Associate

3 weeks ago

Singapore THINKERS' VAULT PTE. LTD. Full time

Are you a dynamic and adaptable individual looking for a challenging role in administration? We are seeking an operations and administration associate to join our team at Thinkers' Vault Pte. Ltd.

About Us

As the holding company for illum.e, the fastest growing enrichment/tuition centre in Singapore, we offer a unique opportunity for individuals to grow professionally and personally.

Key Responsibilities
  • Recruitment and Enrolment: Manage inquiries from prospective students and parents, ensuring all necessary documentation is completed accurately and timely.
  • Admissions Coordination: Coordinate the admissions process, maintaining up-to-date knowledge of course offerings, prerequisites, and any changes in admission policies.
  • Customer Service and Support: Provide prompt, courteous, and comprehensive support to students and parents, resolving any issues or concerns that arise during the enrolment process.
  • Data Management and Reporting: Maintain accurate and confidential student records, utilizing CRM systems to track interactions and enrolment status.
  • Relationship Building: Foster a supportive and engaged community by building strong relationships with students, parents, and educational partners.
Requirements
  • A five-day work week (one weekend) if full-time. Candidates who are able to work both weekends can expect better remuneration.
  • Evening weekday working hours from 4 pm or weekend 9 am if part-time (hourly rate).
  • Demonstrated ability to work in a fast-paced environment with minimal supervision.
  • Strong sense of responsibility, problem-solving ability, and communication skills.
  • Potential for both professional development and salary increment in Singapore's fastest growing tuition centre.