Global Operations Manager, Banking and Technology

7 days ago


Singapore United Overseas Bank Full time
About Us

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.

About the Role

This position involves managing a small team responsible for processing customer data maintenance requests for individual customers. Key responsibilities include:

  1. Managing and completing data maintenance requests accurately within agreed service level agreements;
  2. Handling enquiries and escalations from local branches, business units, and support/contact centre teams;
  3. Preparing and submitting management/statistical reports;
  4. Leading/participating in projects and process improvement initiatives.
Requirements

To be successful in this role, you will need to possess:

  1. A recognized university degree with at least 5 years of experience in branch banking or back office operations;
  2. Strong managerial skills;
  3. Good analytical, problem-solving, interpersonal, and communication skills;
  4. Able to work under pressure and independently as well as part of a team.

Based on the location and industry, we estimate the salary for this role to be around SGD $120,000 - $180,000 per annum.



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