Global Operations Manager, Banking and Technology
7 days ago
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories.
About the RoleThis position involves managing a small team responsible for processing customer data maintenance requests for individual customers. Key responsibilities include:
- Managing and completing data maintenance requests accurately within agreed service level agreements;
- Handling enquiries and escalations from local branches, business units, and support/contact centre teams;
- Preparing and submitting management/statistical reports;
- Leading/participating in projects and process improvement initiatives.
To be successful in this role, you will need to possess:
- A recognized university degree with at least 5 years of experience in branch banking or back office operations;
- Strong managerial skills;
- Good analytical, problem-solving, interpersonal, and communication skills;
- Able to work under pressure and independently as well as part of a team.
Based on the location and industry, we estimate the salary for this role to be around SGD $120,000 - $180,000 per annum.
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