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Bell Team Supervisor

2 months ago


Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time
Job Summary

This role reports to the Chef Concierge and is responsible for supervising and training the Bell team. The ideal candidate will have prior experience as a Porter and possess excellent interpersonal skills and a pleasant disposition.

Key Responsibilities

• Supervise and train the Bell team to ensure fair task delegation and adherence to grooming standards.
• Deploy porters based on operational needs, managing entrance activities such as traffic control and taxi bookings.
• Maintain and oversee the cleanliness and organization of the lobby, driveway, and baggage room, including audits and inventory checks.
• Handle guest inquiries related to local tours and directions in the absence of the Concierge.
• Ensure the functionality of concierge equipment and perform additional front office duties as assigned by the Supervisor or Manager.

Requirements

• Prior experience as a Porter will be a plus.
• Well-groomed and immaculate appearance.
• Possess good interpersonal skills and a pleasant disposition.
• Knowledge on Opera PMS System preferred.

Tell Employers What Skills You Have

Coaching, Front Office, Newspaper, Property Management, Work Well Under Pressure, Interpersonal Skills, Inventory, Hospitality Industry, Hop, Approachable, Physically Fit, Pressure, Opera, Audits, Vigilance, Disposition