Order Fulfilment Specialist

1 month ago


Singapur, Singapore EDMI Limited Full time
Job Summary

We are seeking a highly organized and detail-oriented Order Fulfilment Executive to join our team at EDMI Limited. As a key member of our supply chain team, you will be responsible for ensuring seamless order management, inventory control, and coordination of support services.

Key Responsibilities
  • Order Management
    • Act as the primary point of contact for sales personnel and account managers
    • Assist in creating new end customer accounts and managing relevant agreements and financials
    • Communicate with sales managers and HQ finance staff to ensure accurate information
  • Inventory Management
    • Work with production planners to prioritize orders and manage stock levels
    • Maintain sufficient sample stocks and suggest rework of existing stocks to deplete old stock
    • Report on stock levels and ensure accurate inventory management
  • Coordination of Support Services
    • Follow up on customer-reported issues and manage returns and RMA
    • Coordinate shipment and relevant documents between EDMI and customers
  • Forecast and S&OP Management
    • Participate in monthly forecast and S&OP meetings with sales
    • Monitor and track order actualization against forecast and materials leadtime
    • Manage risk buy for tender/project-based orders/contracts
Requirements
  • Minimum Diploma in Business Administration or Electrical Engineering
  • Preferably 1-2 years of working experience in a similar capacity
  • Excellent communication and organizational skills
  • Proficiency in MS Office (Outlook and Excel)
  • Experience in SAP is an added advantage


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