Order Processing Associate II
1 month ago
We are seeking a highly skilled Order Management Analyst to join our team at IEEE. This individual will work closely with Account Managers, Inside Sales Reps, International Dealers, Subscription agents, and end-user customers to process orders efficiently and accurately. The successful candidate will have a strong understanding of order processing procedures and be able to work independently in a fast-paced environment.
Key Responsibilities:
- Process new and renewal online orders, including invoicing and granting access to customers.
- Process new and renewal print subscription orders.
- Process IP Amendments and Trial Requests.
- Maintain department procedures and fulfill monthly/yearly individual metrics.
- Work on projects and other duties as assigned.
Requirements
The ideal candidate will have a university degree and 4-7 years of professional experience, with 2-4 years of order processing experience in publishing or a technology-based field. They must be proficient in English and have a strong understanding of Microsoft programs, especially Word, Excel, and PowerPoint. Familiarity with US-based operations and knowledge of Gmail, Google Docs, and Google Drive are also required.
What We Offer
As an Order Management Analyst at IEEE, you will have the opportunity to work with a talented team and contribute to the success of our organization. You will also have access to professional development opportunities and a competitive salary and benefits package.
If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.
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