Senior Business Improvement Consultant

4 days ago


Singapore NTU (Nanyang Technology University- Main Office-HR) Full time
Job Description

We are seeking an experienced Senior Executive to join our Digital Transformation team at Nanyang Technology University. The successful candidate will be responsible for supporting the assessment of system gaps for business processes, system designs, and workflows. This will involve performing data extraction and analysis to determine the suitability of proposed solutions and execution approaches.

The ideal candidate will have a strong background in project implementation of SaaS applications and/or business process improvement initiatives. Additionally, they should possess good knowledge and skills on cloud platforms, workflow tools, and automation tools.

Key responsibilities include:
  • Supporting the development of functional specifications based on requirements gathered from stakeholders and users.
  • Performing User Acceptance Testing (UAT) phase to release new or enhanced system functionalities successfully.
  • Providing post-go-live support and preparing Training/User Manuals.
  • Supporting the development of data analytics through reports and dashboards for business and operational decision-making, service level metrics, and governance.


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