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Banquet Operations Manager

2 months ago

Singapore LAGUNA HOTEL HOLDINGS PTE. LTD. Full time
Banquet Supervisor Job Description

Laguna Hotel Holdings Pte. Ltd. is seeking a highly skilled Banquet Supervisor to join our team.

Key Responsibilities:
  • Ensure seamless execution of banquet functions, guaranteeing exceptional guest experiences.
  • Develop and distribute accurate forecasts to relevant departments, driving informed decision-making.
  • Monitor and report daily bar inventory and par reports, aligning with sales data to optimize operations.
  • Create effective duty rosters, ensuring adequate staffing levels to meet business demands.
  • Foster strong communication with cross-functional teams, including Banquet Sales, Kitchen, and other departments.
  • Represent the Banquet Manager in their absence, participating in daily F&B briefings, meetings, and training sessions.
  • Investigate and report breakage and losses in the banquet section, implementing corrective measures.
  • Lead the banquet service team in maintaining exceptional service standards, adhering to food and beverage service department guidelines.
  • Adhere to established cleaning schedules for the banquet section, ensuring a clean and welcoming environment.
  • Receive and handle banquet booking inquiries and special arrangements with professionalism.
  • Perform additional duties as assigned by the Banquet Manager or Assistant Banquet Manager.
Requirements:
  • Diploma or Bachelor's degree in Hotel Management or a related field.
  • At least 2 years of experience in banquet service.
  • Strong knowledge of banquet operations and high-end service standards.
  • Excellent English communication skills, both written and verbal.
  • Strong interpersonal, communication, and problem-solving skills.
  • Computer literacy.
  • Organized with strong planning, communication, and interpersonal skills.
Company Benefits:
  • Company-provided transport pick-up/drop-off.
  • Uniforms, duty meals, F&B discounts, dental, and medical benefits.
  • Employee room rate globally, learning and development opportunities, and staff recognition awards.