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Senior Guest Service Executive

2 months ago

Singapore VILLAGE HOTEL KATONG Full time
Job Summary

We are seeking a highly skilled and experienced Senior Guest Service Executive to join our team at Village Hotel Katong. As a key member of our front office team, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.

Key Responsibilities

• Collaborate closely with the Assistant Manager to ensure that our guests receive timely and courteous services.
• Respond to guest complaints, requests, and enquiries in a professional and tactful manner.
• Stay informed about hotel facilities and functions, as well as tourist-related information to provide guests with valuable insights and recommendations.
• Maintain a positive and professional working relationship with all hotel personnel, ensuring effective communication and a smooth workflow.

Requirements

• O Levels or equivalent qualification.
• Ability to work rotating shifts, weekends, and Public Holidays.
• Positive attitude, outgoing personality, and excellent communication skills.

What We Offer

• Competitive salary and benefits package.
• Opportunities for career growth and professional development.
• A dynamic and supportive work environment.

How to Apply

If you are a motivated and customer-focused individual with a passion for delivering exceptional service, please submit your application with your resume and a cover letter outlining your relevant experience and qualifications.