Ticketing Operations Manager
7 days ago
We are seeking a highly motivated and experienced Ticketing Operations Manager to join our team in Singapore. As a key member of our operations team, you will play a pivotal role in ensuring the smooth and efficient operation of our ticketing system.
Your primary responsibility will be to assist the Head of Operations in supervising daily operations of the Ticketing (Customer Service) Team/ Call Centre. You will improve operational management systems, work on processes and best practices to identify areas requiring changes, and implement strategies for improvement.
You will handle escalated customer inquiries, resolve issues promptly and effectively, and coordinate interdepartmental communication to streamline processes. Additionally, you will assist in the recruitment and selection of staff, train, mentor, and develop customer service representatives to ensure they deliver excellent support.
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Ticketing Assistant Manager
6 days ago
Singapore Ticketmaster Full timeTicketing Assistant Manager - Ticketing Operations The Ticketing Operations team is key to maintaining a strong and connected client relationship, both internal and external, and plays a critical role in the development and implementation of ticketing strategies to maximize sales and to ensure a smooth operational process during events. The Ticketing...
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Executive, Ticketing Operations.
6 days ago
Singapore Marina Bay Sands Pte Ltd Full timeLOVE WHAT YOU DO? THERE IS A PLACE FOR YOU HERE!Be part of our diverse and inclusive team. Job Responsibilities Project Assistant Assist and follow through all technical aspects of ticketing system (e.g., enhancements in ticketing system, website development, systems integration, UAT, reports, and reconciliation). Draft Standard of Procedures and training...
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Regional Ticketing Operations Manager
2 days ago
Singapore BookMyShow Southeast Asia Full timeAbout BookMyShow South-East AsiaWe are a regional ticketing startup empowering event promoters and venue owners with the right tools to successfully manage their end-to-end ticketing journey.Job Description:We work closely together as a multi-disciplinary team to ensure the success of every event, concert, theatre performance, outdoor festival, and major...
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Ticketing Officer
2 weeks ago
Singapore TALENT TRADER GROUP PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Assist with booking management and walk-in customer inquiries, ensuring a smooth ticketing process. Process and confirm reservations, amendments, and cancellations accurately for passengers. Handle queries from travelers, corporate clients, agents, and BSPs through phone and email. Manage ticketing tasks such as...
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Assistant Ticket Manager Singapore
7 days ago
Singapore Live Nation Full timeAbout the RoleThe Assistant Ticket Manager Singapore is responsible for assisting the Head of Operations in overseeing the day-to-day activities of the Ticketing Operations team. This includes supervising customer service representatives, improving operational processes, and resolving customer complaints.You will work closely with various departments to...
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Commercial Operations Manager
7 days ago
Singapore Manager, Commercial Full timeKey ResponsibilitiesThe Commercial Manager will be responsible for:Driving Business GrowthDevelop and execute commercial strategies that align with company objectives.Identify and capitalize on new revenue streams and growth opportunities.Collaborate with cross-functional teams to improve operational efficiency.Leading Pricing StrategiesLead pricing...
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Ticketing Officer
2 weeks ago
Singapore TALENT TRADER GROUP PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities: Assist with booking management and walk-in customer inquiries, ensuring a smooth ticketing process. Process and confirm reservations, amendments, and cancellations accurately for passengers. Handle queries from travelers, corporate clients, agents, and BSPs through phone and email. Manage ticketing tasks such as...
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Event Ticketing Coordinator
7 days ago
Singapore Sentosa Development Corporation Full timeJob DescriptionThe Event Ticketing Coordinator is responsible for ensuring that all events at Sentosa Development Corporation run smoothly and efficiently. This includes coordinating ticket sales, managing event schedules, and communicating with stakeholders.Main Responsibilities:• Coordinate ticket sales and manage event schedules• Communicate with...
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Retail Operations Executive
6 days ago
Singapore Bulgari South Asian Operations Full timeDRIVE BOUTIQUE STAFF FOCUS ON OPERATIONS EFFICIENCY Consistently strive to improve store operational efficiency, through improved processes, tools and programs with focus on optimization, liaising with relevant support functions (IT, F&A, Marketing, Security, Sales, Training, Logistics, HR, etc.). Provide Central Retail Operations with recommendation on...
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Ticketing Solutions Specialist
2 days ago
Singapore BookMyShow Southeast Asia Full timeAbout BookMyShow SEAWe are a regional ticketing startup looking for big personalities to handle our projects, big or small.Job Requirements:The ideal candidate will have:A go-getter attitude who never turns down a challengePassion for creative problem-solving, and thinking out of the boxEffective crisis and time management skillsStrong written and...
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Corporate Ticketing
2 weeks ago
Singapore JOB EXPRESS SERVICES PTE. LTD. Full timeRoles & ResponsibilitiesJob Title: Corporate Ticketing (Travel Agency) (ID7157)Location: EsplanadeWorking Hours: 10am-7pm, 2 off days per week based on work schedule.Salary: $2300-$3000**If have Ticketing experience, basic can up to $3000, after probation $3200**Benefits: AL 14days, Performance bonusResponsibilities:•Handle corporate travel inquiries,...
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Fund Operations Manager
6 days ago
Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full timeThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore. Responsibilities: Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC’s); Act as a Representative of the Company; Oversee and manage the ongoing compliance requirements including: ...
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IT Operations Manager
5 days ago
Singapore MICROSOFT OPERATIONS PTE LTD Full timeRoles & ResponsibilitiesOverviewAs a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.Microsoft's Cloud Operations & Innovation (CO+I) is the engine that powers our cloud...
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Fund Operations Manager
1 week ago
Singapore ADANSONIA FUND MANAGER PRIVATE LIMITED Full timeRoles & ResponsibilitiesThe Company is a Capital Market Services Licence holder regulated by the Monetary Authority of Singapore.Responsibilities:• Work with CEO and manage the day to day operations of the company and funds (currently 2 Private Equity VCC's);• Act as a Representative of the Company;• Oversee and manage the ongoing compliance...
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Operation Manager
1 week ago
Singapore NTT SINGAPORE PTE. LTD. Full timeRoles & ResponsibilitiesMonitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the...
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Operations Manager
2 weeks ago
Singapore VICTORY HILL EXHIBITIONS PTE. LTD. Full timeRoles & ResponsibilitiesTo manage daily operations, box office ticketing management, monthly budget and staff work schedule for Harry Potter's project at Resort World Sentosa (RWS). To lead and manage a team of Operations Executives, Full Time and Part Time Hosts. To support in planning and hosting VIPs and protocol requirements for NEON & RWS requirement....
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Operations Manager
6 days ago
Singapore NTT Data Full timeMake an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior...
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Pricing and Profitability Specialist
7 days ago
Singapore Manager, Commercial Full timeJob OverviewThe Commercial Manager is a key member of the management team, responsible for driving business growth, leading pricing strategies, and managing commercial activities.Key Skills and Qualifications:Bachelor's degree in Business, Finance, Economics, or a related field.Minimum of 7-10 years of experience in commercial management, business...
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Strategic Business Growth Leader
7 days ago
Singapore Manager, Commercial Full timeJob DescriptionThe Commercial Manager plays a pivotal role in driving business growth through strategic planning, contract review, and negotiation. This leader optimizes profitability, ensures compliance, and fosters key stakeholder relationships.Responsibilities:Develop and execute commercial strategies aligned with company objectives.Analyze market trends,...
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operations manager
2 weeks ago
Singapore MR. BERG PTE. LTD. Full timeRoles & ResponsibilitiesKey Responsibilities:Daily Scheduling: Manage the daily scheduling and coordination of dump truck services, ensuring timely deliveries and pick-ups of construction materials. Manpower & Driver Coordination: Arrange the appropriate manpower and drivers based on project requirements, ensuring sufficient resources are allocated...