Current jobs related to Customer Service Manager - Singapore - THE TALENT NETWORK PRIVATE LIMITED

  • customer service

    3 weeks ago


    Singapore ELKEN SERVICE PTE. LTD. Full time

    Roles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...


  • Singapore RMS MARINE & OFFSHORE SERVICE Full time

    ROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...

  • Customer Service

    3 weeks ago


    Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full time

    Roles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...


  • Singapore Seven Seas Maritime Service Full time

    No Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...


  • Singapore National Service Resort & Country Club Full time

    Job SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...


  • Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full time

    Key Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...


  • Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full time

    Key ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...


  • Singapore PS Energy Pte Ltd Full time

    The Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations. Main Activities: Supervising the daily operations of the customer service team Create and maintain...


  • Singapore United Overseas Bank Full time

    Customer Service ManagerAt United Overseas Bank, we are seeking a skilled Customer Service Manager to lead our customer information team. In this role, you will be responsible for managing the day-to-day activities of the team, ensuring seamless customer service delivery and fostering strong relationships with our customers.Key ResponsibilitiesManage and...


  • Singapore PS ENERGY PTE. LTD. Full time

    Roles & ResponsibilitiesThe Customer Service Manager will oversee our customer service team in providing quality customer service for our clients, developing ways to streamline the customer service process, and supporting smooth & efficient functioning of daily sales operations.Main Activities: Supervising the daily operations of the customer service team ...


  • Singapore ADVINES HR SOLUTIONS PTE. LTD. Full time

    Roles & ResponsibilitiesJob descriptionFunctional objectives (Role / desired outcome)• Integrated and effective customer service hub with close cross-regional and -functional alignment.• High customer satisfaction and loyalty via above-average customer service levels.Tasks and Responsibilities• Develop and execute a comprehensive customer service...


  • Singapore NETWORK EXPRESS COURIER SERVICES PTE LTD Full time

    Roles & ResponsibilitiesCustomer Service Manager responsibilities include:· Enhancing customer service experience in courier services, create engaged customers and facilitate organic growth· Taking ownership of customers issues and following problems through to resolution· Setting a clear mission and deploying strategies focused towards that missionJob...


  • Singapore HERA BEAUTY PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking a Customer Service Manager to lead our customer service team and ensure an exceptional experience for all clients who interact with our salon.The Customer Service Manager's responsibilities include overseeing customer service operations, handling client inquiries and complaints, and implementing strategies to improve...


  • Singapore RUNSUN CLOUD PTE. LTD. Full time

    About Us: We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore. Job Summary: As the Customer Service Manager based in Singapore,...


  • Singapore COM CAREERS INTERNATIONAL PTE. LTD. Full time

    Roles & ResponsibilitiesA Customer Service Manager provides excellent customer service and promotes this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.Responsibilities· Improve customer service...


  • Singapore RUNSUN CLOUD PTE. LTD. Full time

    Roles & ResponsibilitiesAbout Us:We are a leading global organization providing cutting-edge technology and data services to clients worldwide. As we continue to expand, we are seeking a highly skilled and experienced Customer Service Manager to lead technical support and customer service operations in Singapore.Job Summary:As the Customer Service Manager...


  • Singapore PRESTO DRYCLEANERS PTE LTD Full time

    Roles & ResponsibilitiesJob Description:As the Customer Service Manager, you will be the face of our brand, responsible for ensuring that every customer interaction is positive, seamless, and exceeds expectations. You’ll lead our team of dedicated counter service staff at our 11 outlets islandwide, seek to optimise processes, and implement strategies that...


  • Singapore PRESTO DRYCLEANERS PTE LTD Full time

    Key Responsibilities Lead and manage the counter service team, fostering a culture of excellence and accountability. Managed the counter service team’s rostering and leave requests Coordinate and manage pick up and delivery requests from customers with drivers using our driver management system Review attention to office and leather items from Counter...


  • Singapore NATIONAL SERVICE RESORT & COUNTRY CLUB Full time

    Roles & ResponsibilitiesThe Job: Handle daily operation and maintaining of facilities within Bowling Centre Handle Cashier Counter during operation and reconcile daily payment balance Maintain relationship with the Club’s Members, guests and members of public by providing good customer service Ensure compliance to establish rules of the game during...


  • Singapore NLS TRANSPORT SERVICES PTE. LTD. Full time

    Roles & ResponsibilitiesReport and works closely with Operations Manager Monitor customer service trends, anticipate customer needs, and develop strategies to ensure that customer service is at the highest possible levelTrain and guide customer service personnel to ensure customer service standards are metDevelop customer service guidelines and implement...

Customer Service Manager

2 months ago


Singapore THE TALENT NETWORK PRIVATE LIMITED Full time
Job Description

Job Title: Customer Service Manager

Company: THE TALENT NETWORK PRIVATE LIMITED

Job Type: Full-time

Location: Central Area

Job Summary:

We are seeking a highly skilled Customer Service Manager to join our team at THE TALENT NETWORK PRIVATE LIMITED. As a Customer Service Manager, you will be responsible for leading our customer service team and ensuring that our clients receive exceptional service.

Key Responsibilities:

  • Lead and manage a team of customer service representatives
  • Develop and implement customer service strategies to improve customer satisfaction
  • Provide training and coaching to customer service representatives to ensure they have the skills and knowledge needed to provide excellent customer service
  • Monitor and analyze customer feedback to identify areas for improvement
  • Collaborate with other departments to ensure seamless customer service delivery

Requirements:

  • Minimum 3-5 years of experience in customer service management
  • Proven track record of improving customer satisfaction and loyalty
  • Excellent leadership and communication skills
  • Ability to analyze data and make informed decisions
  • Strong problem-solving and conflict resolution skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • Collaborative and dynamic work environment

How to Apply:

Interested candidates should submit their resume and a cover letter to the hiring manager.