Customer Service Liaison
19 hours ago
As a key member of The Supreme HR Advisory Pte. Ltd., we are seeking an exceptional individual to fill the role of CUSTOMER SERVICE LIAISON.
About the Role:
We offer a competitive salary package of SGD 2,500 - SGD 3,200 per month, depending on experience, to our successful candidate.
Job Responsibilities:
• Provide support to sales team members in addressing customer inquiries and resolving issues promptly
• Coordinate with customers, transporters, and warehouse personnel to ensure smooth delivery and logistics operations
• Prepare necessary documents for import/export/transhipment/D/O release, ensuring accuracy and compliance with regulations
• Verify costs and charges associated with shipments, guaranteeing transparency and fairness
• Respond to customer inquiries regarding rates, shipment tracking, and other relevant information
• Establish strong relationships with overseas agents and clients to facilitate seamless international trade
Requirements:
To excel in this position, you will require at least 1-2 years of experience in a related field, demonstrating a solid understanding of export compliance and customer service principles.
Your Skills:
We value excellent communication skills, Microsoft Office proficiency, interpersonal skills, freight management expertise, customer satisfaction strategies, pricing acumen, shipping knowledge, and cost control abilities.
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