Customer Service Liaison

19 hours ago


Singapore THE SUPREME HR ADVISORY PTE. LTD. Full time

As a key member of The Supreme HR Advisory Pte. Ltd., we are seeking an exceptional individual to fill the role of CUSTOMER SERVICE LIAISON.

About the Role:

We offer a competitive salary package of SGD 2,500 - SGD 3,200 per month, depending on experience, to our successful candidate.

Job Responsibilities:

• Provide support to sales team members in addressing customer inquiries and resolving issues promptly

• Coordinate with customers, transporters, and warehouse personnel to ensure smooth delivery and logistics operations

• Prepare necessary documents for import/export/transhipment/D/O release, ensuring accuracy and compliance with regulations

• Verify costs and charges associated with shipments, guaranteeing transparency and fairness

• Respond to customer inquiries regarding rates, shipment tracking, and other relevant information

• Establish strong relationships with overseas agents and clients to facilitate seamless international trade

Requirements:

To excel in this position, you will require at least 1-2 years of experience in a related field, demonstrating a solid understanding of export compliance and customer service principles.

Your Skills:

We value excellent communication skills, Microsoft Office proficiency, interpersonal skills, freight management expertise, customer satisfaction strategies, pricing acumen, shipping knowledge, and cost control abilities.



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