Client Success Manager

2 days ago


Singapur, Singapore Cosmose AI Full time
About Cosmose AI

Cosmose AI is a pioneering software company revolutionizing the retail industry with cutting-edge technology. Our innovative solutions connect the offline and online worlds, creating seamless experiences for shoppers and driving sales for retailers. With a global presence and a talented team of world-class engineers, we empower leading companies like LVMH, Richemont, L'Oréal, and Estée Lauder.

Job Description

We are seeking a Client Success Manager to join our dynamic team. As a key member of our client success department, you will be responsible for managing end-to-end digital media campaigns for our key clients in SEA, EU, and Hong Kong. Your primary goal will be to build and maintain strong relationships with clients, grow new accounts, and drive business growth.

Key Responsibilities
  • Develop and execute digital strategies and campaigns across channels such as social media and programmatic display.
  • Liaise with internal teams, media vendors, and agencies for campaign setup and troubleshooting.
  • Manage budget planning, create proposals, and performance reports.
  • Lead and mentor junior team members to monitor and optimize daily campaign performance.
  • Track, analyze key metrics, and deliver regular reports to clients.
Requirements
  • Minimum 4 years' relevant experience in the advertising and marketing industry.
  • Knowledge of digital campaign execution and digital media landscape in Meta, Google, and Apps in Greater China.
  • Strong communication and presentation skills in Mandarin and English.
  • Meticulous attention to detail and customer-oriented problem-solving skills.
  • Agile and adaptable to dynamic environments.
  • Results-oriented professional with a strong analytical mindset.
What We Offer

Cosmose AI provides a dynamic and innovative work environment where you can learn about the latest technologies and innovations in the retail industry. Our team is passionate about delivering exceptional results and making a meaningful impact. If you are a motivated and results-driven professional looking for a new challenge, we encourage you to apply.



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