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As a Centre Manager at Active Global Respite Care PTE. LTD., you will play a crucial role in the day-to-day operations of our centre. Your primary responsibility will be to assist the centre management in running the operations of the centre, ensuring that all tasks are completed efficiently and effectively.
Key Responsibilities:
- Report directly to the Centre Management and provide regular updates on centre operations.
- Assist in the development and implementation of centre policies and procedures.
- Drive sales volume through quick follow-ups with potential clients and provide accurate information on policies, procedures, and services.
- Resolve client feedback and complaints in a timely and appropriate manner.
- Work closely with other managers to ensure that all MOH service requirements are strictly adhered to.
- Ensure the logistics and operational capability of the centre runs smoothly.
- Administer and document centre activities according to required laws, processes, and regulations.
- Represent the centre in the absence of any management and communicate clearly with clients and business partners.
Requirements:
- Diploma or Degree in any field is welcome.
- 5-days work week with rotational weekends required.
- Preferably minimum 1 year in operational role.
- Preferable experience working with MOH or other relevant stakeholders in the healthcare industry.
- Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
- Experience working with elderly in the community would be beneficial.
- Hands-on and enjoys community setting.
- Able to work independently with little supervision.
- Proficient in Microsoft Office and comfortable with IT.
- Able to speak local languages and dialect (preferable).
Benefits:
- Attractive base salary and incentives for driving results.
- Great opportunity for career development in a growing market and organization.
- Industry-specific training and coaching by a highly experienced team.
- Highly flexible environment to brainstorm and implement ideas.
- 15 days annual leave.
Work Location:
- Either Ghim Moh or Sengkang.