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Air Cargo Sales Professional
2 months ago
Airline cargo sales representatives play a crucial role in generating and managing sales of air cargo space to customers. They work closely with a variety of clients, including freight forwarders, shippers, and consignees, to develop and implement shipping solutions that meet their needs.
Key Responsibilities:
- Develop and maintain strong customer relationships to drive sales growth
- Negotiate shipping rates and terms with customers to ensure mutually beneficial agreements
- Manage customer accounts to ensure timely and efficient service
- Provide accurate quotes and pricing information to customers
- Resolve customer issues and complaints in a timely and professional manner
- Market and promote the airline's cargo services to potential customers
- Analyze market trends to develop effective sales strategies
- Meet with potential customers to discuss their shipping needs and develop customized solutions
- Create and deliver compelling sales presentations to showcase the airline's cargo services
- Follow up with leads and nurture customer relationships to drive sales growth
Requirements and Skills:
- Experience with air cargo booking and documentation
- Knowledge of air cargo regulations and industry standards
- Proficiency in Microsoft Office and other relevant software
- Ability to communicate effectively in multiple languages
- Experience in sales, customer service, or the air cargo industry
What We're Looking For:
- Product knowledge and negotiation skills
- Ability to work in a fast-paced environment and meet sales targets
- Strong customer service and communication skills