Senior Outlet Operations Manager

3 days ago


Singapore XEVI PTE. LTD. Full time
Job Title: Senior Outlet Operations Manager

About Xevi PTE. LTD.
Xevi PTE. LTD. is a dynamic and rapidly growing organization in the industry, with a strong commitment to excellence and customer satisfaction.

Job Description:
We are seeking an exceptional Senior Outlet Operations Manager to lead our outlet operations team and drive business growth. As a key member of our management team, you will be responsible for overseeing all aspects of outlet operations, including financial performance, customer satisfaction, and team management. Your primary goal will be to deliver outstanding results, drive revenue growth, and maintain a high level of customer satisfaction.

About You:
To succeed in this role, you will need to have excellent leadership skills, a proven track record of success in managing teams and driving business growth. You should have a strong understanding of outlet operations, customer service principles, and team management best practices. Additionally, you will need to have excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities:
- Oversee all aspects of outlet operations, including financial performance, customer satisfaction, and team management.
- Develop and implement effective strategies to drive business growth and improve customer satisfaction.
- Lead and manage a team of outlet operations staff, providing guidance, support, and training as needed.
- Collaborate with other departments to ensure seamless integration of outlet operations with overall business strategy.
- Analyze data and metrics to identify areas for improvement and develop targeted solutions to drive business growth.

What We Offer:
- Competitive salary: SGD $80,000 - SGD $120,000 per annum (dependent on experience).
- Comprehensive benefits package, including medical, dental, and vision insurance.
- Generous paid time off and holidays.
- Opportunities for professional development and career advancement.
- Collaborative and dynamic work environment.

Requirements:
- Bachelor's degree in Business Administration, Hospitality Management, or related field.
- Minimum 5 years of experience in outlet operations management or a related field.
- Proven track record of success in leading teams and driving business growth.
- Strong understanding of outlet operations, customer service principles, and team management best practices.
- Excellent leadership, communication, and interpersonal skills.

Contact Us:

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