Area manager
1 month ago
Duties and Responsibilities :
Oversee and manage assigned outlets for its operational and manpower planning.
Complete intensive operational training at designated outlets within specific timeline, with shift required.
Assist management to establish and develop operating policies, systems, and processes to accommodate and support the rapid growth of the organization.
Monitor and be responsible for sales performance of respective outlets.
Attend regular meetings to solve various operational issues for growth sustainability.
Conduct Outlet Examination and Training regularly for staff development and/or promotion.
Involve in investigation of issues relating to customer complaints (Service and Product Quality).
Review the performance of Store Managers and outlet employees, and provide corrective action for improvement if necessary.
Responsible for monitoring and managing the outlets' expenses and inventory usage if necessary.
Develop, motivate, and retain subordinates, especially high performers, to help them achieve and excel in the required quality and productivity targets set.
Support outlet operations when there is a shortage of manpower.
Take on operations-related projects such as new product testing, supplier/vendor management, POS Machine Training, and other projects that aid business development.
Perform related duties/tasks as required.
Requirements:
Candidate must possess at least a Diploma in any field.
At least 3 years of experience in a management position in the Beverages or F&B chain industry.
An intensive training at the outlet to understand the SOP is required for this position.
Passionate about working in the F&B industry and its operational processes.
Able to work on weekends and public holidays.
Adaptive to a fast-paced environment, resilient to changes, and willing to accept new challenges.
Able to work independently and in a team.
Service-oriented, with good time management and the ability to handle various projects simultaneously.
Excellent interpersonal skills with the ability to communicate with all levels of employees.
Proficient in Microsoft Word, Excel, and Power Point.
Able to commence immediately or within short notice will be an added advantage.#J-18808-Ljbffr
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