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Area Manager

3 months ago

Singapore KOI THE SINGAPORE PTE. LTD. Full time
Roles & Responsibilities

Duties and Responsibilities:

  • Oversee and manage assigned outlets for its operational and manpower planning.
  • Complete intensive operational training at designated outlets within specific timeline., with shift requried.
  • Assist management to establish and develop operating policies, systems, processes to accommodate and support the rapid growth of the organization.
  • Monitor and responsible for sales performance of respective outlets.
  • Attend regular meetings to solve various operational issues for growth sustainability.
  • Conduct Outlet Examination and Training regularly for staff development and/or promotion.
  • Involve in investigation of issues relating to customer complain (Service and Product Quality).
  • Review the performance of Store Managers and outlet employees, and provide corrective action for improvement if necessary.
  • Responsible for monitoring and managing the outlets expenses and inventory usage if necessary.
  • Develop, motivate and retain subordinates, especially the high performers, to help them achieve and excel in the required quality and productivity target set.
  • Support outlet operations when there is shortage of mannpower.
  • Take on operations related projects such as new product testing, supplier/vendor management, POS Machine Training and other projects that aid business development.
  • Perform related duties/tasks as required.

Requirements:

  • Candidate must possess at least a Diploma in any field.
  • At least 3 years of experience in management position in Beverages or F&B chain industry.
  • An intensive training at outlet to understand the SOP is required for this position.
  • With passion in working in F&B industry and its operational processes.
  • Able to work on weekends and public holidays.
  • Adaptive to fast paced environment, resilient to changes and willing to accept new challenges.
  • Able to work independently and in a team.
  • Service oriented, good time management with ability to handle various projects simultaneously.
  • Excellent interpersonal skills with the ability to communicate with all level of employees.
  • Proficient in Microsoft Words / Excel / Power Point.
  • Able to commence immediately or within short notice will be an added advantage.
  • We regret to inform that only shortlisted candidates will be notified.

Tell employers what skills you have

Mentoring
Sales
Adaptive
Sustainability
Troubleshooting
Manpower Planning
Interpersonal Skills
Inventory
Investigation
Time Management
Communication Skills
Excel
Team Leader
Team Player
Business Development
Staff Development
Able To Work Independently
leadership skills