Workplace Experience Associate
2 weeks ago
About the Role
As a Workplace Experience Associate at Equinix, you will play a crucial role in delivering an exceptional workplace experience to our customers and building a sense of community that reflects our company values.
Key Responsibilities
- Operational Excellence: Ensure the smooth running of the site, including daily walkthroughs to maintain Operational Excellence standards and customer satisfaction.
- Delighting the Customer: Provide exceptional customer service, anticipate customer needs, and plan and deliver CRE events that enhance the workplace experience.
- Inspiring Our People: Foster a sense of community and connection among customers and employees, providing support, knowledge, and care.
- Partnering with the Business: Collaborate with site leaders, EAs, and employee groups to ensure quality and consistency of experience from budget management to execution.
Requirements
- 4+ years of relevant work experience, with customer-facing experience essential.
- College/University graduate preferred.
- Outstanding interpersonal and multi-tasking skills.
- Facilities management and hospitality experience required.
Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing our Accessibility Request Form.
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