Concierge Counter Assistant

**Concierge Officer** The Concierge Officer is one of the key drivers of the service standards in delivering outstanding customer service experience and touch points for Paragon’s shoppers and visitors. You are expected to have full knowledge of the Paragon Club programme to assist members with their enquiries, demonstrate adaptability and experience...

**Industry**: Shopping Centre **Location**: Orchard area **Skills**: Customer Service, People Engagement **Work Hours**: 10am-6pm / 1pm-9pm, rotation rest day Our client is a premiere Property Management / Commercial Real-Estate Company with large presence across Asia in Commercial, Hotel and Service Residences business. This position will be a direct...

Job OverviewAs a key member of our operations team, the Concierge Officer plays a vital role in ensuring seamless customer experiences across our concierge counters and Paragon Club lounge. This position requires strong communication skills, attention to detail, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesManage...

Join to apply for the Concierge role at JLL 3 days ago Be among the first 25 applicants Join to apply for the Concierge role at JLL Manage the concierge counter not limited to walk in queries, calls etc. Manage switchboard calls Log all feedback and follow through until case is satisfactorily resolved Handle complaints and deploy facilities team support Use...

Roles & ResponsibilitiesResponsibilityBe mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of partner...

Roles & Responsibilities Responsibility Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc. Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program Administration of...

**JLL empowers you to shape a brighter way**. Facilities Concierge Operations - Assist with VIP’s arrival - Manage the concierge counter not limited to walk in queries, calls etc. - Manage switchboard calls - Log all feedback and follow through until case is satisfactorily resolved - Handle complaints and deploy facilities team support - Use the Guest...

ResponsibilityBe mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty programAdministration of partner promotions and reward redemption...

Responsibilities:Manning concierge counter, greeting guests with friendly attitude and attending to feedbacks from guests.Registration and exchange of pass for contractors. Registration of visitors. Maintain proper documentation of occurrence book and visitor's book.Escort contractors for works within the premises after office hours. Escort government...

Job ResponsibilitiesManage day to day operations at the concierge counters and the Paragon Club lounge Handle all customer service and requests effectively and efficiently Perform mall promotions related activities, including but not limited to gift redemptions, sale of Mall Vouchers at the counter Support with rostered checks and walks within the mall ...