Concierge

1 week ago


Singapore Orchard Turn Developments Pte. Ltd. Full time $30,000 - $40,000 per year

Responsibility

  • Be mall ambassadors by providing exemplary customer service at all service touchpoints such as Concierge counters, ION Suite, Call Centre/Customer Care etc.
  • Attend to shoppers/tenants' queries with in-depth mall and promotional knowledge, including ION Orchard's customer loyalty program
  • Administration of partner promotions and reward redemption both at Concierge counters and in-store, for ION Orchard's customer loyalty program
  • Ensure all enquiries and/or feedback/complaints are addressed with the shoppers/tenants within stipulated guidelines and service levels
  • Responsible for managing all verbal and/or written enquiries received from all shoppers/tenants facing touchpoints when assigned with Call Centre and/or Customer Care deployment(s)
  • Responsible for general administration duties such as inventory management, reporting etc.
  • Undertake ad-hoc projects and responsibilities that may be assigned from time to time

Qualifications/Requirements

  • Minimum 1 year of working experience
  • Relevant experience in a retail or hospitality environment will be an added advantage
  • Ability to converse fluently in English. Other language skills will be a plus factor
  • Pleasant personality with genuine aptitude for service-related work
  • Willing to work on weekends, public holidays and shifts


  • Singapore Private Concierge Club Full time

    Private Concierge is a global luxury concierge and lifestyle management company serving ultra‐high‐net‐worth, C‐level executives, and family offices. We deliver white‐glove experiences across travel, wellness, real estate, and private events — blending exclusivity, precision, and personalization. We are expanding our private client division and...

  • Concierge

    15 hours ago


    Singapore CONCORDE HOTEL SINGAPORE Full time

    **Responsibilities**: - Supervise and provide direction for overall, day to day operations and administration of the Concierge section - Ensure that all arriving and departing guests are promptly attended efficiently - Coordinate and liaise with the Chief Concierge as required for day to day operations which will include reporting of any guests complaints /...


  • Singapore ASPIRE LIFESTYLES Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra-high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an Omni Channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Concierge

    5 days ago


    Singapore CONRAD SINGAPORE MARINA BAY Full time

    A Concierge serves as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local vicinity. What will I be doing?A Concierge, you will serve as a key point of contact for Guests and VIP Guests throughout their stay at the hotel, providing information about the hotel and the local...

  • Concierge

    1 week ago


    Singapore JLL Full time

    **JLL empowers you to shape a brighter way**. Facilities Concierge Operations - Assist with VIP’s arrival - Manage the concierge counter not limited to walk in queries, calls etc. - Manage switchboard calls - Log all feedback and follow through until case is satisfactorily resolved - Handle complaints and deploy facilities team support - Use the Guest...


  • Singapore Mandarin Oriental Hotel Group Full time

    **Responsibilities**: - Ensure that GSAs/GSEs/HSEs attend to guest’s travel and transport requests accordingly - Provide Concierge - related trainings to Concierge/Baggage & Front Office Team - Oversee the whole Concierge Team in the absence of the Assistant Concierge Manager/Concierge Manager - Ensure that colleagues are well - groomed and arrives for...

  • Concierge

    1 week ago


    Singapore ODF PTE. LTD. Full time

    Concierge **Job Description**: As part of strategic expansion, we are looking for a customer service-oriented Concierge to be part of the core team. You will be responsible for assisting shoppers and VIP guests on their enquiries, providing accurate information on the outlet and its travel retail products, ensuring they have a wonderful shopping...

  • Lifestyle Concierge

    2 weeks ago


    Singapore Aspire Lifestyles Full time

    The Lifestyle Concierge will anticipate and manage the lifestyle needs of high and ultra‐high net worth customers and act as their primary interface for any lifestyle and concierge services. Customers will engage via an omni‐channel solution where the Lifestyle Concierge is expected to deliver exceptional customer service and unique solutions of superior...

  • Chief Concierge

    3 days ago


    Singapore UOL CLAYMORE INVESTMENT PTE. LTD. Full time

    **Be part of an amazing team at PAN PACIFIC ORCHARD, SINGAPORE to redefine the city's landscape. The Chief Concierge is responsible in assisting the Front Office Manager in directing and supervising the operations of Concierge, Bellhop and Valet services. He/she would also need to continuously improve the service efficiency of the Bellhop team. - Appraises...

  • Concierge Supervisor

    15 hours ago


    Singapore MARINA BAY HOTEL PRIVATE LIMITED Full time

    **Scope of Position** - Excel in delivering Legendary Quality Experience to all guests while attending to their needs and requests. Provide superb recommendation for wine and dine, entertainment, tourist attractions, airline ticketing, arts and any other information. **Duties and Supporting Responsibilities** - Ensure that GSAs/GSEs/HSEs attend to guest’s...