
Chief Billing Coordinator
2 days ago
The Billing Team Executive is an operational role responsible for providing support to the billing team in day-to-day activities.
Key Responsibilities:- Account Management:
Generate and send accurate invoices to customers or clients, ensuring that billing is done according to client agreements and payment terms. - Data Administration:
Input billing data into the company's accounting system, maintaining detailed records of transactions, invoices, and payment histories, ensuring that client and payment information is up to date in the system. - Payment Coordination:
Track and monitor client payments, ensuring timely collection, follow up on overdue payments by contacting clients via phone, email, or letter, apply payments to the correct accounts and resolve any payment issues. - Client Support:
Address and resolve client billing inquiries and disputes, provide support to clients regarding billing and payment concerns, assist clients with setting up payment plans or resolving issues related to their invoices. - Reporting and Analytics:
Prepare and generate regular reports on billing and payment statuses for management, assist in reconciling accounts receivable balances, maintain accurate records to assist in the preparation of financial reports. - Regulatory Compliance:
Ensure that billing practices comply with financial regulations and industry standards, assist in audits by providing necessary documentation and supporting information.
Requirements:- 1-2 years of experience as a similar role is advantageous.
- Fluency in English is required to communicate with local or foreign clients.
- Basic knowledge of computer applications such as Excel and Words is required.
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