Digital Light Canvas Ambassador
1 week ago
Job Title: Visitor Experience Agent
Job Summary:
We are seeking a highly skilled and experienced Visitor Experience Agent to join our team at Marina Bay Sands. As a Visitor Experience Agent, you will be responsible for providing exceptional guest service and ensuring that our visitors have a memorable and enjoyable experience at the Digital Light Canvas.
Key Responsibilities:
- Provide warm and welcoming greetings to guests and visitors entering the Digital Light Canvas.
- Ensure that the Digital Light Canvas is kept clean and well-maintained at all times.
- Interact with guests and visitors to provide information and answer questions about the Digital Light Canvas and its operations.
- Lead tours and provide information about local points of interest and attractions.
- Be conversant with all facets of Digital Light Canvas operations, including fire safety and emergency procedures.
- Monitor activities on the Digital Light Canvas and report any suspicious characters, items, or activities to the Security Department.
- Adhere to departmental and organizational benchmarking standards.
- Attend training sessions and departmental meetings as required.
- Contribute ideas to improve the operations of the Digital Light Canvas.
Requirements:
- Minimum GCE O Level.
- Certificate in Hospitality Operations from a recognized institution is preferred.
- Prior experience in a similar capacity is an advantage.
- Excellent guest relations and communication skills.
- Very conversant in English.
- Candidates must have a fair command of spoken and written English.
- Pays attention to details and has strong customer service skills.
- A team player who is organized and able to work with minimum supervision.
- Well-groomed and professional disposition.
- Able to speak in front of groups.
About Marina Bay Sands:
Marina Bay Sands is committed to building a diverse, equitable, and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhering to and abiding by all rules, regulations, policies, and procedures, including the rules of conduct and business ethics of the Company.
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