Community Ambassador

2 hours ago


Singapur, Singapore Ascott International Management Pte Ltd Full time

Job Title: lyf Guard

About the Role:

We are seeking a highly skilled and enthusiastic lyf Guard to join our team at Ascott International Management Pte Ltd. As a lyf Guard, you will be responsible for creating a warm and welcoming environment for our guests, ensuring their stay with us is nothing short of exceptional.

Key Responsibilities:

Guest Services:

• Assist guests with their check-in and check-out process, ensuring a smooth and seamless experience.

• Encourage guests to download our DiscoverASR app to explore and interact with our community.

• Provide exceptional customer service, handling guest queries and facilitating communication and requests.

Operational Efficiency:

• Monitor room availability and ensure that processes carried out adhere to corporate guidelines.

• Perform book-keeping activities and assist the housekeeping department with regular rounds to ensure the cleanliness of the property.

• Handle walk-ins, emails, and phone inquiries, and execute light housekeeping/engineering duties as needed.

Community Building:

• Notice guest preferences and manage their profiles to create a personalized experience.

• Assist the Ambassador of Buzz in curating an event calendar and executing community initiatives.

• Proactively interact with guests to obtain constructive recommendations that will enhance their stay experience.

Benefits:

  • Flexible benefits with comprehensive medical coverage for self and family
  • Training and development opportunities
  • Subsidised rates at Ascott serviced residences
  • Strong advocate of staff volunteerism
  • Wellness programmes

About Us:

Ascott International Management Pte Ltd is a leading international serviced residence owner-operator with over 30 years of experience in the industry. We offer a dynamic and supportive work environment, with opportunities for growth and development.

Requirements:

• Excellent communication and interpersonal skills

• Ability to work in a fast-paced environment and adapt to changing situations

• Strong attention to detail and organizational skills

• Ability to work independently and as part of a team

• Basic knowledge of property management systems and software

What We Offer:

• Competitive salary and benefits package

• Opportunities for career growth and development

• Collaborative and dynamic work environment

• Recognition and rewards for outstanding performance


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