Marine Generator Expert

1 week ago

Singapore beBeeEngineer Full time $45,000 - $60,000

Electrical and Mechanical Engineering Professional

Job Description

We are seeking a skilled and experienced Field Service Engineer to join our team. The successful candidate will be responsible for the commissioning, troubleshooting, and repair of marine generators.

The ideal candidate should have hands-on experience with assembly and repair of marine generators, as well as familiarity with marine electronics and automation systems.

  • Standby support and emergency call for customer support.
  • Providing after-sales technical support, site recovery and maintenance responsibilities to distributors/end customers.
  • Generate a service report to customer in a systematic manner.
  • Investigate and handle all customers' complaints related to product failures.
  • Investigates root causes of failures and recommend solutions.
  • Review and assist in determining the extent of damage and repairs of warranty claims from distributors.
  • Maintain close working relationship with key customers to ensure follow through until the issue is resolved.
  • Develop service training material, ensures all technical and training documents are up-to-date and organized.
  • Provides specific training to distributors and dealers for service and troubleshooting skillsets, ensuring optimum service level at all distributors.
Required Skills and Qualifications
  • Diploma/degree in Electrical/Mechanical Engineering with at least 5 years of relevant experience.
  • This position requires fair amount of traveling in the Asia Pacific and Southeast Asia Region.
  • Candidates with equivalent professional background will be considered.
  • Prior electrical and control experience with various control system (John Deere ECU and KDI ECU) and synchronization system will be advantageous.
Benefits
  • Salary range: SGD 3,500 to SGD 5,000 monthly, 13th month, SGD 250 transport allowance.
  • Senior candidates may receive higher salary range: SGD 4,500 to SGD 6,000 monthly, 13th month, SGD 250 transport allowance.
Others

The ideal candidate should possess excellent communication and problem-solving skills, as well as strong analytical and critical thinking abilities.

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