Principal Advanced Support Specialist
2 months ago
Job Summary
As a member of the Oracle Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via electronic means, as well as, technical questions regarding the use of and troubleshooting for our Electronic Support Services.
Key Responsibilities
- Facilitate customer relationships with Support and provide advice and assistance to internal Oracle employees on diverse customer situations and escalated issues.
- Perform the assigned duties with a high level of autonomy and report to management on customer status and technical matters on a regular basis.
- Work with very limited guidance from management and provide expert technical guidance to customers and Oracle employees.
- Contribute to the development of proactive services that benefit customers and facilitate issues with Development and Support.
- Manage escalated technical situations and develop action plans to resolve complex customer issues.
Requirements
- Bachelor's and/or Master's degree in Computer Science, Engineering, or equivalent experience.
- At least 10 plus years of experience with Oracle Database as a DBA/Consultant/Support Engineer.
- Expert knowledge of Oracle Database, Oracle RAC, Oracle ASM, and Oracle GoldenGate.
- Strong DBA skills and relevant working experience with Oracle Database 11g to 19c.
- Sharp technical troubleshooting skills and a good understanding of support processes.
- Ability to manage escalated technical situations, develop action plans, and facilitate issues with Development and Support.
- Strong analytical skills and independent worker with Oracle OCP DBA certifications.
- Some travel may be required for training or customer visits.
-
Principal Advanced Support Specialist
1 month ago
Singapur, Singapore Oracle Full timeJob Title: Principal Advanced Support EngineerJob Summary:We are seeking a highly skilled Principal Advanced Support Engineer to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers while serving as an advocate for their needs.Key...
-
Principal Advanced Support Specialist
1 month ago
Singapur, Singapore Oracle Full timeJob Title: Principal Advanced Support EngineerAs a key member of the Oracle Support organization, you will play a critical role in delivering exceptional post-sales support and solutions to our customers. Your primary focus will be on resolving complex technical issues and providing expert advice to internal Oracle employees and customers.Key...
-
Principal Support Specialist
4 weeks ago
Singapur, Singapore Oracle Full timeJob Title: Principal Advanced Support EngineerJob Summary: We are seeking a highly skilled and experienced Principal Advanced Support Engineer to join our team at Oracle. As a key member of our Support organization, you will be responsible for delivering post-sales support and solutions to our customers, while serving as an advocate for their needs.Key...
-
Principal Billing Specialist
1 month ago
Singapur, Singapore Infosys Singapore & Australia Full timeJob DescriptionWe are seeking a highly experienced Principal Billing Specialist to join our team at Infosys Singapore & Australia.About the Role10-12 years of experience in Telecom billing with a strong track record of working with major telecom providers.Proven experience in managing large teams and liaising with client stakeholders.Ability to be a single...
-
Principal Advanced Support Engineer
6 months ago
Singapur, Singapore Oracle Full timeAs a member of the Support organization, your focus is to deliver post-sales support and solutions to the Oracle customer base while serving as an advocate for customer needs. This involves resolving post-sales non-technical customer inquiries via phone and electronic means, as well as, technical questions regarding the use of and troubleshooting for our...
-
Singapur, Singapore Careers@Gov Full timeJob Title: Principal Engineer, Wired Communications IMDA is driving Singapore's digital economy forward. We're seeking a skilled Wired Communications team lead to spearhead a team of engineers in advancing wired infrastructure technologies, including quantum networking and security aspects. As a Wired Communications team lead, you'll play a crucial role in...
-
Principal Billing Specialist
2 months ago
Singapur, Singapore Infosys Singapore & Australia Full timeJob DescriptionWe are seeking a highly experienced Principal Billing Specialist to join our team at Infosys Singapore & Australia.Key ResponsibilitiesLead the delivery of billing operations for major telecom providers, leveraging rich experience in delivery and operations.Manage a big team and liaise with client stakeholders to ensure seamless billing...
-
Principal Billing Specialist
2 months ago
Singapur, Singapore Infosys Singapore & Australia Full timeJob DescriptionWe are seeking a highly experienced Principal Billing Specialist to join our team at Infosys Singapore & Australia. The ideal candidate will have a strong background in telecom billing, with extensive experience in managing big teams and liaising with client stakeholders.The successful candidate will be responsible for delivering billing...
-
Customer Support Specialist
4 weeks ago
Singapur, Singapore Advanced Energy Full timeCustomer Support RepresentativeThe Customer Support Representative is the primary point of contact for inbound customer inquiries. This role requires strong communication and problem-solving skills to provide accurate and timely resolutions to customer issues.Responsibilities:Provide exceptional customer service through various communication channels,...
-
Customer Support Specialist
1 month ago
Singapur, Singapore Advanced Energy Full timeJob Title: Customer Support RepresentativeThe Customer Support Representative is the primary point of contact for inbound customer inquiries. This role requires strong communication and problem-solving skills to provide accurate and timely resolutions to customer issues.Responsibilities:Provide exceptional customer service via phone, email, and webCoordinate...
-
Singapur, Singapore Marina Bay Sands Full timePrincipal Quality Assurance Automation SpecialistAt Marina Bay Sands, we are seeking a highly skilled Principal Quality Assurance Automation Specialist to join our team. As a key member of our IT organization, you will be responsible for managing automation projects and ensuring the highest quality of our software products.Main Responsibilities:Participate...
-
Executive Assistant
4 weeks ago
Singapur, Singapore CADMUS RESOURCES Full timeCADMUS RESOURCES seeks an exceptional Executive Assistant to provide high-level support to our principals. This is a unique opportunity to join a well-established group and contribute to the success of our team.Key ResponsibilitiesCalendar management and scheduling for the principals, including liaison with international officesMeetings scheduling,...
-
Principal Research Engineer
2 months ago
Singapur, Singapore Nanyang Technological University Full timeJob Title: Principal Research EngineerNanyang Technological University's Digital Trust Centre (DTC) is seeking a highly skilled Principal Research Engineer to lead research and development efforts in trust technologies. The successful candidate will be responsible for designing, developing, and implementing techniques and systems related to trust...
-
Principal Research Engineer
4 weeks ago
Singapur, Singapore Nanyang Technological University Full timeJob Title: Principal Research EngineerNanyang Technological University's Digital Trust Centre (DTC) is seeking a highly skilled Principal Research Engineer to lead research and development efforts in trust technologies. The successful candidate will be responsible for designing, developing, and implementing techniques and systems related to trust...
-
Desktop Support Specialist
2 months ago
Singapur, Singapore Société Générale Assurances Full timeJob Title: Desktop Support SpecialistJoin Société Générale Assurances as a Desktop Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.About the RoleWe are seeking a highly motivated and experienced Desktop Support Specialist to join our team. As a Desktop Support Specialist, you...
-
Advanced Theatre Nursing Specialist
1 month ago
Singapur, Singapore Khoo Teck Puat Hospital (KTPH) Full timePosition OverviewAs a key member of our healthcare team, you will play a vital role in providing exceptional nursing care within the operating theatre environment. Your expertise will contribute to the overall well-being of patients undergoing surgical procedures.Collaborative Care: Work alongside a dedicated team of healthcare professionals to ensure...
-
Technical Support Specialist
1 month ago
Singapur, Singapore PRISM+ Full timeJob Title: Technical Support Product SpecialistWe are seeking a skilled Technical Support Product Specialist to join our team at PRISM+.Job Summary:The Technical Support Product Specialist will be responsible for providing technical support, advice, and solutions to consumers and businesses regarding technical, hardware, and system issues.Key...
-
Database Performance Optimization Specialist
4 weeks ago
Singapur, Singapore ADVANCED E-SOLUTIONS PTE. LTD. Full timeDatabase Performance Optimization SpecialistAt ADVANCED E-SOLUTIONS PTE. LTD., we are seeking a highly skilled Database Performance Optimization Specialist to join our team. As a key member of our database team, you will be responsible for analyzing and optimizing database performance to ensure the highest level of efficiency and scalability. Identify and...
-
Principal Engineer
5 months ago
Singapur, Singapore ST Engineering Full timeTitle: Principal Engineer - AI Specialist Job ID: Location: Land - Jalan Boon Lay, SG Description: Kinetics Training Solutions (KTS) is a business unit of ST Engineering Land Systems Ltd. KTS delivers training solutions to both Military and Commercial sectors. KTS training covers driver training qualification, vehicle technician training,...
-
Senior Principal Designer
1 month ago
Singapur, Singapore Grab Full time{"Job Title: Senior Principal Designer About the Role: As a Senior Principal Designer at Grab, you will be responsible for driving hero initiatives with transformative impact on the business. You will partner with senior leaders to redefine design vision, practice, and quality across the company. Key Responsibilities: * Lead and influence at senior...