Service Champion

2 weeks ago

Singapore beBeeCustomerService Full time $4,000 - $6,000

Job Opportunity:

We are seeking a skilled Customer Service Representative to join our team.

About the Role:

  • The ideal candidate will be responsible for delivering exceptional customer service via phone, email, and other communication channels.
  • You will provide timely responses to customer inquiries, resolve issues efficiently, and offer proactive support to ensure customer satisfaction.
  • Maintain accurate records of customer interactions, order status, and delivery schedules.
  • Collaborate with logistics and inventory teams to ensure seamless order fulfillment and smooth delivery routing.
  • Effective communication with delivery personnel is crucial to ensure successful delivery transitions.
  • Maintain a positive attitude in all customer interactions, providing friendly and professional service at all times.
  • Stay up-to-date on product availability, promotions, and store policies to provide informed support to customers.
  • Generate invoices for orders and updates on payment status and policies for tracking and record-keeping based on payment methods and credit terms.

Requirements:

  • Excellent communication and interpersonal skills.
  • Able to work in a fast-paced environment with multiple priorities.
  • Proficient in Microsoft Office applications.
  • Strong written English skills.
  • Ability to multitask and prioritize tasks effectively.
  • Familiarity with the grocery industry is an advantage.

About Us:

We are a leading recruitment agency providing top talent to businesses across various industries.

Contact Information:

Please submit your application through our website.

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