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Customer Relationship Manager

2 months ago

Singapore HUDSON RPO (SINGAPORE) PTE. LTD. Full time
Job Title: 6 Months Customer Relationship Manager, Raffles Place

Hudson RPO (Singapore) PTE. LTD. is seeking a highly skilled Customer Relationship Manager to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with our clients, identifying new business opportunities, and driving sales growth.

Key Responsibilities:
  • Develop and execute sales strategies to achieve team sales goals and meet growth targets.
  • Build and maintain strong relationships with intermediaries, ensuring timely quotations and excellent customer service.
  • Collaborate with the operations team to effectively resolve customer complaints and ensure high levels of customer satisfaction.
  • Lead, support, and motivate team members to achieve individual and team targets.
  • Work closely with the Head of Sales & Marketing to formulate plans and strategies to meet sales targets for each financial year.
Requirements:
  • Bachelor's Degree in a relevant field.
  • Minimum 5 years of related industry experience, with 2 years of supervisory experience.
  • Hold HI, M5, and M9 certifications/licenses.
  • Excellent communication, negotiation, and problem-solving skills.
  • Strong customer focus, organization, and decision-making skills.
What We Offer:
  • A competitive salary and benefits package.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.