Luxury Client Consultant

3 weeks ago


Singapur, Singapore Fendi Full time

FENDI Client Advisor Role Overview

Core Objective:

As a Client Advisor at FENDI, your mission is to deliver an exceptional and opulent experience to clients by highlighting FENDI's esteemed heritage, artisanal craftsmanship, premium materials, and innovative designs.

Key Responsibilities:

  • Sales Excellence
    • Promote, upsell, and cross-sell across diverse product lines
    • Track sales metrics and meet performance goals
    • Collect and analyze customer insights, particularly regarding new offerings
  • Client Relationship Management
    • Foster robust relationships with customers to cultivate a loyal FENDI clientele
    • Effectively utilize Customer Relationship Management (CRM) tools
  • Operational Duties
    • Accurately manage Point of Sale (POS) and inventory systems
    • Assist with various store operations as required
  • Inventory Management
    • Ensure precise inventory control and organize merchandise according to established standards
  • Store Presentation
    • Maintain a clean, safe, and inviting store atmosphere
    • Execute visual merchandising in alignment with company guidelines
  • Additional Contributions
    • Offer insightful recommendations for operational enhancements

Qualifications:

  • At least 2 years of experience in the Fashion or Luxury sector
  • Proven sales abilities
  • Bilingual with proficiency in a third language
  • Genuine enthusiasm for luxury products
  • Familiarity with retail management systems
  • Strong organizational skills with the ability to prioritize tasks
  • Collaborative team-oriented approach

About Fendi:

Fendi is a prestigious Italian luxury fashion brand established in Rome. Celebrated for its unique fusion of tradition and modernity, Fendi champions diversity and inclusivity within its workforce. We seek individuals who are imaginative, inquisitive, and ready to embody Fendi's ethos and values.



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