Luxury Client Consultant
2 months ago
Position Overview
Bulgari, a prestigious name established in 1884, epitomizes Italian craftsmanship and luxury. By harmonizing heritage with contemporary design, Bulgari draws inspiration from its illustrious past to create bold and vibrant pieces that set us apart in the luxury market.
As a member of the LVMH Group, Bulgari presents a multitude of career paths and opportunities globally. We welcome both seasoned professionals and recent graduates to explore their potential and pursue a career trajectory that aligns with their innate abilities.
We are currently seeking an enthusiastic and proactive Luxury Client Consultant to become part of our team.
Role Purpose:
Serve as a Brand Ambassador, delivering an exceptional and unforgettable experience to our clientele, while generating and maximizing sales opportunities to achieve store revenue and profitability goals, all while ensuring outstanding customer service.
Key Responsibilities:
- Develop and maintain relationships with current clients to enhance their experience and drive sales growth.
- Engage and attract new clientele by providing tailored advice and introducing them to our brand.
- Oversee the sales process in accordance with established protocols.
- Contribute to meeting store and service performance indicators, adhering to all sales procedures and guidelines.
- Execute one-on-one CRM initiatives as directed by management.
- Deliver comprehensive After Sales services and undertake other relevant tasks as required.
Candidate Profile:
Essential Competencies:
- In-depth understanding of the luxury retail sector.
- Proven sales capabilities with a focus on results.
- Excellent communication skills, resourceful, and customer-centric.
- Ability to implement store procedures and processes effectively.
- Familiarity with CRM strategies, tools, and various retail operation applications.
Additional Information:
Bulgari is committed to being an equal opportunity employer. We celebrate diversity and are dedicated to creating a workplace where individuals feel engaged, respected, valued, connected, and heard. A place where everyone is welcomed.
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