Luxury Client Consultant

2 months ago


Singapur, Singapore Fendi Full time

FENDI Client Advisor Role Overview

Core Objective:

As a Client Advisor at FENDI, your mission is to deliver an exceptional and opulent experience for clients by highlighting FENDI's esteemed heritage, meticulous craftsmanship, premium materials, and innovative designs.

Key Responsibilities:

  • Sales Excellence
    • Promote and enhance various product lines through upselling and cross-selling techniques.
    • Track sales metrics and strive to meet established goals.
    • Collect and analyze customer insights, particularly regarding new offerings.
  • Client Engagement
    • Foster robust relationships with customers to strengthen the loyal FENDI clientele.
    • Effectively utilize Customer Relationship Management (CRM) tools.
  • Operational Duties
    • Accurately manage Point of Sale (POS) and inventory systems.
    • Assist with various store operations as required.
  • Inventory Management
    • Ensure precision in inventory levels and arrange merchandise according to company standards.
  • Store Environment
    • Maintain a clean, safe, and inviting store atmosphere.
    • Implement visual merchandising in alignment with corporate guidelines.
  • Additional Contributions
    • Offer constructive feedback for process enhancements.

Qualifications:

  • At least 2 years of experience in the Fashion or Luxury sector.
  • Proven sales capabilities.
  • Bilingual, with proficiency in a third language preferred.
  • Strong enthusiasm for luxury products.
  • Familiarity with retail management systems.
  • Ability to prioritize tasks effectively.
  • Collaborative team-oriented mindset.

About Fendi:

Fendi is a prestigious Italian luxury fashion brand established in Rome. Known for its unique combination of tradition and modernity, Fendi embraces diversity and inclusivity within its workforce. We value creativity, curiosity, and a commitment to Fendi's culture and principles.



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