Front Office Team Lead

2 days ago


Singapore Sentosa Development Corporation Full time
About Us: Shangri-La Rasa Sentosa, Singapore is a luxurious resort located on the beautiful island of Sentosa. Our resort offers breathtaking views of the ocean and surrounding landscape, making it the perfect destination for business and leisure travelers alike.

**Job Description:** As a Front Desk Supervisor, you will be responsible for overseeing the front office operations, supervising front desk staff, and providing exceptional customer service to our guests. You will also be responsible for upselling rooms and meeting guests' needs when possible.

**Required Skills and Qualifications:**
  • Pride in being a hotelier with a passion for delivering exceptional customer service.
  • Creative problem-solving skills to meet guests' needs.
  • Strong interpersonal and communication skills to effectively lead a team.
  • Relevant experience in the hospitality industry or hotel management-related education background.
We offer a competitive salary, benefits package, and opportunities for career growth and advancement. If you are a motivated and experienced individual who is passionate about delivering exceptional customer service, we would love to hear from you.

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