Senior Officer, Cash Operations, Hub Operations Centre
5 days ago
Job Title: Senior Officer, Cash Operations, Hub Operations Centre
About the Role
We are seeking a highly skilled and experienced Senior Officer to join our Cash Operations team at the Hub Operations Centre. As a Senior Officer, you will be responsible for managing and processing customer claims, managing third-party service providers, and performing reconciliation of cash, settlement accounts, and general ledger accounts.
Key Responsibilities
- Manage and process customer claims within agreed service levels
- Manage third-party service providers to ensure they meet required service levels
- Perform reconciliation of cash, settlement accounts, and general ledger accounts
- Lead/participate in projects and/or process improvement initiatives
- Analyse large datasets to derive actionable plans to improve processes and reduce cost
- Document and review processes to ensure compliance with the risk framework of UOB
Requirements
- Bachelor's degree with 1-2 years of relevant working experience in banking operations
- Experience in settlement accounts/recon of cash
- Entry-level welcome to apply, on-job training provided
- Good communication and detail-oriented skills
About United Overseas Bank
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of over 500 branches and offices in 19 countries and territories. We operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia, and Thailand, as well as branches and offices. Our history spans over 80 years, and we have been guided by our values – Honorable, Enterprising, United, and Committed.
About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services, and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint that can be utilized for supporting our regional subsidiaries and branches around the world.
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