Data Center Operations Expert

2 weeks ago

Singapore beBeeData Full time $42,000 - $54,000
High-Availability Data Center Specialist

We are seeking a motivated individual to join our team as a High-Availability Data Center Specialist. This long-term opportunity is perfect for fresh graduates with relevant knowledge or experienced professionals looking to take their skills to the next level.

As a High-Availability Data Center Specialist, you will be responsible for installing, moving, adding, and changing IT hardware, including servers, network, and storage equipment.

  • Install, move, add, and change IT hardware including servers, network, and storage equipment
  • Perform decommissioning of IT equipment and manage media disposal (e.g. HDD/SSD destruction)
  • Carry out patch cable connections/disconnections
  • Conduct hardware break-fix support, including replacement of components like HDD, memory, SFP modules, and motherboards
  • Regularly inspect data center facilities and equipment for operational integrity
  • Provide on-site support during maintenance and scheduled change activities
  • Troubleshoot IT and network hardware issues
  • Manage inventory for spares, RMA, and tools
  • Coordinate and supervise third-party vendors
  • Handle data center access requests
  • Support POP site operations and be on standby when required
  • Provide timely reporting on tasks, and contribute to continuous improvement initiatives
  • Participate in after-hours support and shift duties when necessary

To succeed in this role, you will need:

  • Minimum of 1 year of experience in data center operations OR recent graduates with relevant knowledge are encouraged to apply
  • Basic understanding of structured cabling and patching
  • Hands-on experience with hardware support, troubleshooting, and break-fix
  • Ability to respond and escalate issues promptly
  • Strong attention to detail and problem-solving skills
  • Willingness to work shifts and be on-call as needed; shift allowance of $250/month will be provided for roles requiring shift work

Apart from the basic requirements, having these skills will give you an edge:

  • Understanding of space, power, and cooling management in data centers
  • Familiarity with incident/change management processes
  • Certifications such as CDCP, ITIL, Server+, Linux+, Network+, A+, CCNA

Our organization offers a collaborative team culture, opportunities for skill development in critical environments, and renewable contracts with potential for long-term career development.

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