
Senior Community Outreach Coordinator
3 days ago
The role of a Senior Community Outreach Coordinator is to facilitate strong connections between seniors and community resources.
Key Responsibilities:- Stakeholder Management
- Create detailed maps of community assets and services.
- Promote outreach events, including door-to-door visits, needs assessments, and information-sharing sessions.
- Become familiar with local community partners and engage in joint efforts to serve senior needs.
- Communicate senior needs to external stakeholders and advocate for action.
- Evaluate and recruit new seniors using established tools.
- Tier new members according to set criteria.
- Maintain and support volunteers for our programs and activities.
- Day-to-Day Centre Operations
- Distribute projects and activities to seniors at home or off-site, aligning with our Program Strategy.
- Provide constructive feedback on operational gaps and suggest improvements for activity implementation.
- Evaluate processes and offer suggestions for better implementation.
- Cultivate suitable seniors to attend programs at our Activity Centre or their homes.
- Organize, conduct, and assist in programs at the centre.
- Document important senior information and data for reporting purposes.
- Reporting
- Submit timely check call reports and senior attendance records to meet funders' KPIs.
- Conduct CST assessments and record them into our database.
- Update senior data into our databases regularly.
- Maintain periodic housekeeping of seniors' case status.
Requirements:
- Minimum Diploma in Social Work, Gerontology, or Psychology
- Able to work evenings and weekends when required
- Proficient in MS Office applications (Word, Excel, PowerPoint)
- Passionate about working with seniors
- Strong organisational and communication skills
- Meticulous and detailed
- Good problem-solving skills
- Enthusiastic and self-motivated
- Report Writing
- Community Outreach
- Psychology
- Customer Experience
- Administrative Work
- Interpersonal Skills
- Social Services
- Gerontology
- Administration
- Reliability
- Strategy
- PowerPoint
- MS Word
- Adaptability
- Communication Skills
- Excel
- Volunteer Management
- Case Management
- Stakeholder Management
- Databases
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