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Experienced Guest Service Ambassador

2 weeks ago

Singapore beBeeCustomer Full time $2,500 - $4,000

We are seeking a dedicated and skilled individual to fill the role of Guest Service Ambassador.

Job Description

The ideal candidate will provide exceptional service to our guests, ensuring their needs are met promptly and professionally.

  • Provide courteous and efficient service to guests, responding to complaints and requests in a timely and tactful manner.
  • Liaise closely with the Concierge, Reception, and Front Office team to ensure seamless guest experiences.
  • Establish contact with guests and render assistance where necessary, ensuring their needs are met efficiently.

Requirements:

  • At least PSLE or equivalent qualification.
  • Ability to perform rotating shifts.
  • Positive attitude with outgoing personality and excellent communication skills.
  • Prior experience in hospitality is preferred.

Benefits:

  • Medical Insurance Coverage.
  • Flexi Leave Scheme.
  • Annual Health Screening.
  • Birthday Leave & Vouchers.

Skills Required:

  • Customer Service.
  • Front Office Operations.
  • Interpersonal Skills.
  • Teamwork.
  • Adaptability.
  • Hospitality Industry Knowledge.

About the Role

This role is perfect for someone who is passionate about delivering exceptional guest experiences. As a Guest Service Ambassador, you will be responsible for providing prompt and professional service to our guests, ensuring their stay with us is memorable and enjoyable.