Residential Service Coordinator

1 week ago

Singapore beBeeHospitality Full time $2,500 - $4,500
Residential Environment Manager Job Overview

The Assistant Housekeeper plays a pivotal role in maintaining the highest standards of cleanliness and ensuring exceptional guest experiences. This dynamic individual will oversee day-to-day housekeeping operations, allocate tasks efficiently, and foster effective communication between departments.

Responsibilities:
  • Assist in managing the Housekeeping team, particularly in the Executive Housekeeper's absence.
  • Direct the work assignments of supervisory and non-supervisory staff to deliver timely and courteous service to guests and other departments.
  • Attend daily briefings and note VIP arrivals and special attention requirements for guests.
  • Keep the Housekeeping Staff informed about daily operational activities and provide relevant information for their job duties.
  • Schedule routine inspections by supervisors of all housekeeping areas, including occupied and non-occupied rooms.
  • Handle comments and requests from guests and other departments to meet their satisfaction.
  • Manage hiring, training, performance evaluation, and conflict resolution of team members when necessary.
  • Ensure good relations and effective inter-departmental communication.
  • Make recommendations to the Executive Housekeeper on improving services provided by the Housekeeping Department.
  • Control usage of amenities and cleaning supplies to ensure proper usage of equipment and tools.
  • Administrative duties such as attending meetings, writing reports, and memos as required.
  • Other ad-hoc duties as assigned.
Requirements:
  • Positive, friendly, professional, and confident with good interpersonal skills.
  • Minimum 3 years of relevant working experience in the hospitality industry.
  • Knowledge of proper cleaning techniques, use of equipment, and chemical handling.
  • Effective verbal and written communication skills.
  • Able to perform shift work.
Tell Employers What Skills You Have:
  • Front Office
  • Housekeeping
  • Interpersonal Skills
  • Inventory
  • Hotels
  • Clean Rooms
  • Hospitality Industry
  • Conflict Resolution
  • Quality Inspection
  • Compliance
  • Communication Skills
  • Hospitality

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