
Senior Food Service Director
3 days ago
Job Overview
The Food Service Operations Director is responsible for delivering exceptional food service experiences to our clients. This role involves strategic planning, event management, customer service, and financial oversight to guarantee efficient and effective food service operations that meet client expectations.
Responsibilities:
- Event Planning : Develop comprehensive event plans including menu options, pricing structures, and logistical details. Coordinate with cross-functional teams to ensure seamless execution.
- Site Management : Oversee site setup and teardown for events, including layout and equipment planning, facilities management, hygiene standards, storage, and waste disposal. Manage daily operations including material procurement, food preparation, etc.
- Customer Service : Collaborate with clients to propose, finalize, and potentially revise menus according to their preferences and dietary requirements. Handle customer feedback, conduct surveys, and address complaints promptly to maintain high levels of satisfaction.
- Financial Management : Control food costs, monitor operating expenses, manage inventory levels, and optimize labor resources. Prepare budget forecasts and financial reports for review by senior management.
Requirements:
- Proven experience as a Food Service Manager or relevant role in a similar environment.
- Excellent communication and interpersonal and organizational skills with strong networking abilities.
- Strong negotiation and presentation skills.
- Able to work well under pressure in a fast-paced environment.
- This role may require flexible hours, including evenings, weekends, and holidays, depending on food service schedules and events.
- The position involves working both in an office environment and on-site at various locations.
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