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Global Network Engineer
2 weeks ago
We welcome a wide range of candidates who have IT experience or want to engage in IT work using English (and/or Japanese).
Job Outline:Using English (and/or Japanese), with projects assigned based on experience.
- Example Projects: 24-hour operations and maintenance support, Assisting in planning and implementing the physical setup and configuration of network-based devices in data centers, Assisting in planning and implementing the physical setup and configuration of computing systems, including storage and backup solutions
Requirements:
- 1+ years of experience in IT infrastructure (e.g., servers, networking, cloud platforms, help desk)
- Able to manage various shifts with flexibility, maintaining punctuality and reliability
- Clear communication during handovers, precise documentation, and proficiency in English (Japanese a plus) for international teams
- Quick decision-making and independent troubleshooting, especially during off-hours
- Ability to remain calm, focused, and detail-oriented in high-pressure situations, including long or night shifts
- Strong teamwork to ensure smooth shift transitions and maintain support across teams
- Skilled in identifying, logging, and escalating issues, with knowledge of escalation protocols
We offer remote work flexibility and future global assignments overseas.