Senior Hospitality Ambassador

2 weeks ago

Singapore beBeeHospitality Full time $2,500 - $4,000
Job Opportunity: Senior Hospitality Ambassador

As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests. Your primary role will be to work closely with the Assistant Manager and provide courteous services to guests and respond efficiently and tactfully to their complaints, requests, and enquiries.

  • Liaise closely with Concierge, Reception, and Front Office cashier on guests' arrivals and departures.
  • Establish contacts with house guests/long-staying guests and render assistance when necessary.
  • Make courtesy calls to guests.
  • Requisite and keep stock of promotional materials for daily operations.
  • Ensure efficient and courteous services in baggage, transport handling, and general enquiries.

Requirements:

  • O-Level or equivalent qualification.
  • Willingness to perform rotating shifts.
  • Positive attitude with an outgoing personality and good communication skills.
  • Experience in hospitality and knowledge of Opera will be advantageous.
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