Technical Field Service Representative

3 weeks ago


Singapore DYNACODE SYSTEMS PTE LTD Full time

Service Specialist Job Description

Dynacode Systems Pte Ltd is seeking a skilled Technical Field Service Representative to join our team in Singapore and Batam. As a Technical Field Service Representative, you will be responsible for providing excellent after-sales and technical service to our client base.

Key Responsibilities:

  • Provide in-house/onsite service, training, installation, demo's, and commissioning for our range of products.
  • Organise and maintain the service digital portal, workshop, and monthly reports.
  • Coordinate with clients, consultants, main/subcontractors, and suppliers on all service operational issues.
  • Advise and train customers on basic Operation and Maintenance techniques.
  • Ensure workshop safety, including proper handling of equipment and working tools.
  • Meet Environment Health and Safety requirements.
  • Assist the Sales Manager with project technical support, sample making, and site visits.
  • Provide timely reports as required.

Required Skills:

  • Field Service
  • Preventive Maintenance
  • Troubleshooting
  • Microsoft Office
  • Microsoft Excel
  • Hardware
  • Interpersonal Skills
  • Administration
  • Routing
  • SAP
  • Team Player
  • Microsoft Word
  • Customer Service
  • Disposition
  • Linux
  • Electronics
  • Commissioning
  • Mechanical Engineering
  • Firewalls
  • Technical Support


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