Technical Field Service Representative
3 weeks ago
Service Specialist Job Description
Dynacode Systems Pte Ltd is seeking a skilled Technical Field Service Representative to join our team in Singapore and Batam. As a Technical Field Service Representative, you will be responsible for providing excellent after-sales and technical service to our client base.
Key Responsibilities:
- Provide in-house/onsite service, training, installation, demo's, and commissioning for our range of products.
- Organise and maintain the service digital portal, workshop, and monthly reports.
- Coordinate with clients, consultants, main/subcontractors, and suppliers on all service operational issues.
- Advise and train customers on basic Operation and Maintenance techniques.
- Ensure workshop safety, including proper handling of equipment and working tools.
- Meet Environment Health and Safety requirements.
- Assist the Sales Manager with project technical support, sample making, and site visits.
- Provide timely reports as required.
Required Skills:
- Field Service
- Preventive Maintenance
- Troubleshooting
- Microsoft Office
- Microsoft Excel
- Hardware
- Interpersonal Skills
- Administration
- Routing
- SAP
- Team Player
- Microsoft Word
- Customer Service
- Disposition
- Linux
- Electronics
- Commissioning
- Mechanical Engineering
- Firewalls
- Technical Support
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