Hotel Service Ambassador

7 days ago


Singapore EL DEVELOPMENT (VENTURES) PTE. LTD. Full time
Job Overview

We are seeking a highly skilled and friendly Hotel Service Ambassador to join our team at EL DEVELOPMENT (VENTURES) PTE. LTD. as a Bellman / Concierge.

Key Responsibilities:

This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will be responsible for:
  • Greeting and welcoming guests at the main entrance, using their names whenever possible.
  • Liaising with the front desk for all arrivals and departures.
  • Assisting in driveway management, including opening and closing vehicle doors.
  • Ensuring the efficient collection and delivery of guest luggage and equipment.
  • Providing information and assistance to guests as required.
  • Maintaining the cleanliness of the entrance and baggage room.
  • Assisting the concierge in booking taxis upon guest request.
  • Alerting security or the duty manager of any suspicious individuals or articles in the lobby.
  • Maintaining complete knowledge of all hotel products and services.

Requirements:

To be considered for this role, you should have:
  • A secondary or high school education.
  • Good reading and oral proficiency in English language.
  • The ability to speak other languages and basic understanding of local languages will be an advantage.
  • No experience is required, as training will be provided.
  • Good communication and customer contact skills.
  • The ability to work effectively and contribute to a team.

What We Offer:

We provide a comprehensive benefits package, including:
  • A competitive salary: SGD $35,000 - $45,000 per annum (depending on experience)
  • A 5-day work week.
  • Duty meals and uniform provided.
  • Comprehensive medical benefits.
  • Birthday Leave.
  • Caregiving Leave.
  • AWS.
  • F&B and worldwide hotel discounts.

Tell Us About Your Skills:

Please list your relevant skills and qualifications that align with the requirements of this role.
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