Hotel Service Ambassador
7 days ago
We are seeking a highly skilled and friendly Hotel Service Ambassador to join our team at EL DEVELOPMENT (VENTURES) PTE. LTD. as a Bellman / Concierge.
Key Responsibilities:
This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional customer service. The successful candidate will be responsible for:
- Greeting and welcoming guests at the main entrance, using their names whenever possible.
- Liaising with the front desk for all arrivals and departures.
- Assisting in driveway management, including opening and closing vehicle doors.
- Ensuring the efficient collection and delivery of guest luggage and equipment.
- Providing information and assistance to guests as required.
- Maintaining the cleanliness of the entrance and baggage room.
- Assisting the concierge in booking taxis upon guest request.
- Alerting security or the duty manager of any suspicious individuals or articles in the lobby.
- Maintaining complete knowledge of all hotel products and services.
Requirements:
To be considered for this role, you should have:
- A secondary or high school education.
- Good reading and oral proficiency in English language.
- The ability to speak other languages and basic understanding of local languages will be an advantage.
- No experience is required, as training will be provided.
- Good communication and customer contact skills.
- The ability to work effectively and contribute to a team.
What We Offer:
We provide a comprehensive benefits package, including:
- A competitive salary: SGD $35,000 - $45,000 per annum (depending on experience)
- A 5-day work week.
- Duty meals and uniform provided.
- Comprehensive medical benefits.
- Birthday Leave.
- Caregiving Leave.
- AWS.
- F&B and worldwide hotel discounts.
Tell Us About Your Skills:
Please list your relevant skills and qualifications that align with the requirements of this role.
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