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Patient Service Representative
3 weeks ago
Job Title: Patient Service Representative
About the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Patient Service Representative. As a key member of our healthcare team, you will be responsible for providing exceptional patient service, ensuring timely resolution of concerns, and maintaining accurate records.
Key Responsibilities- Greet and register patients in a professional and courteous manner.
- Coordinate specialist consultation referrals and manage patient requests.
- Handle payments and respond to patient inquiries in a timely and efficient manner.
- Manage patient concerns and escalate issues when necessary.
- Communicate effectively with patients to provide high-quality customer service.
- Participate in health monitoring station activities, including taking vital signs and providing support to patients.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment and prioritize tasks effectively.
- Familiarity with computer systems and ability to learn new software quickly.
We offer a dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
