Management and Support Specialist

7 days ago


Singapore GD IDEAS CONSULTANCY PTE. LTD. Full time
Role Overview:
As a Management and Support Specialist at GD IDEAS CONSULTANCY PTE. LTD., you will play a vital role in overseeing daily operations to ensure smooth service delivery and adherence to restaurant standards. This includes monitoring food quality, hygiene, and customer service standards, as well as ensuring compliance with local regulations, including health, safety, and licensing requirements.

The Management and Support Specialist will also be responsible for developing and maintaining operating policies and procedures, as well as ensuring outstanding customer service to enhance guest satisfaction. Additionally, they will address customer complaints and resolve issues promptly and professionally, gathering and acting on customer feedback to improve service quality.

This is an excellent opportunity to develop your skills and expertise in a dynamic and supportive team.

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