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Client Lifecycle Expert

1 week ago

Singapore Macquarie Bank Limited Full time

About Commodities and Global Markets

Our global business offers capital and financing, risk management, market access, physical execution, and logistics solutions to our diverse client base across Commodities, Financial Markets, and Asset Finance.

We empower our employees to shape all kinds of possibilities. We are a global financial services group operating in 34 markets with 55 years of unbroken profitability.

Your Role

You will provide dedicated support to relationship managers and clients to execute effective and efficient Client Lifecycle Management (CLM) processes.

In addition, you will ensure effective governance, controls, and oversight to service KYC obligations for clients.

Your Responsibilities

  • Rapidly build and maintain credible relationships with business, clients, operations, and risk stakeholders.
  • Be client-centric in all aspects of your work.

What You Need to Succeed

To excel in this role, you will require:

  • 2 years of experience in KYC/CLM in a financial services or consulting environment.
  • Knowledge of onboarding policies and jurisdictional relevant collection and verification practices.
  • Strong attention to detail and organisational skills.
  • Effective verbal and written communication skills with the ability to adapt your style to suit different audiences.

Benefits

As a Macquarie employee, you can enjoy a range of benefits, including hybrid and flexible working arrangements, one wellbeing leave day per year, up to 20 weeks paid parental leave, paid volunteer leave, and donation matching.

Diversity, Equity, and Inclusion

We are committed to fostering a diverse, equitable, and inclusive workplace where everyone can feel welcome and valued. We encourage people from all backgrounds to apply and celebrate our differences as strengths.