Front Office Supervisor

2 days ago


Singapur, Singapore SG HOTELS PTE. LTD. Full time
Job Title: Front Office Supervisor

SG HOTELS PTE. LTD. is seeking a highly skilled and experienced Front Office Supervisor to join our team. As a key member of our front office team, you will be responsible for ensuring that all guests have a seamless and enjoyable experience during their stay.

Key Responsibilities:
  • Process guest check-ins and room assignments in a timely and efficient manner.
  • Answer inquiries about hotel services, in-house events, and local attractions.
  • Assist guests with luggage, transportation, and other requests.
  • Pre-register, block reservations, and cancel room reservations as needed.
  • Perform night audit and prepare necessary reports.
  • Handle Marriott-related inquiries and ensure compliance with company policies.
Requirements:
  • Excellent command of the English language.
  • Outstanding organizational skills and ability to work in a fast-paced environment.
  • Experience in a front office or customer service role.
  • Ability to work in a team environment and provide excellent customer service.
What We Offer:
  • Competitive salary and benefits package.
  • Opportunities for career growth and development.
  • A dynamic and supportive work environment.

We are an equal opportunities employer and welcome applications from all qualified candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, please submit your application.



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