Enterprise Customer Success Manager Singapore
2 weeks ago
As an Enterprise Customer Success Manager at Similarweb, you will play a pivotal role in driving customer satisfaction and loyalty for our enterprise clients. Your expertise will be instrumental in ensuring our clients derive maximum value from our digital intelligence platform.
Key Responsibilities:- Develop and maintain strong relationships with enterprise clients, understanding their business needs and goals.
- Collaborate with cross-functional teams to design and implement tailored success plans, ensuring seamless onboarding and ongoing support.
- Identify and mitigate account churn risks, implementing proactive measures to retain customers and enhance their experience.
- Provide data-driven insights and recommendations to clients, empowering them to make informed decisions and achieve their business objectives.
- Support the development of new business opportunities, including upsell and cross-sell initiatives.
- 5+ years of experience in a client-facing customer success role, preferably in a SaaS company.
- Proven track record of driving customer satisfaction and loyalty, with a strong understanding of digital marketing principles.
- Excellent analytical and consulting skills, with the ability to quickly discover, digest, and identify solutions to complex problems.
- Strong presentation and storytelling skills, with the ability to communicate complex data insights to both technical and non-technical stakeholders.
- Self-motivated, proactive, and results-oriented, with a strong customer focus and ability to work effectively in a team environment.
- A dynamic and supportive work environment, with opportunities for growth and professional development.
- A competitive compensation package, including benefits and perks.
- The chance to work with a cutting-edge digital intelligence platform, empowering our clients to make data-driven decisions.
- A commitment to diversity, equity, and inclusion, with a focus on creating a workplace that is reflective of the communities we serve.
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Enterprise Customer Success Manager Singapore
2 weeks ago
Singapur, Singapore Similarweb Full timeJob Title: Enterprise Customer Success Manager SingaporeAt Similarweb, we're looking for a talented Enterprise Customer Success Manager to join our team in Singapore. As a key player on our Enterprise Team, you'll collaborate with internal cross-functional teams and serve as a trusted advisor to our clients.Key Responsibilities:Be the primary point of...
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Enterprise Customer Success Manager Singapore
4 weeks ago
Singapur, Singapore Similarweb Full timeUnlock Customer Success with SimilarwebAs an Enterprise Customer Success Manager at Similarweb, you will play a pivotal role in driving customer satisfaction and loyalty for our enterprise clients. Your expertise in digital marketing and customer success will enable you to build strong relationships with our clients, understand their business needs, and...
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Enterprise Customer Success Manager
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Singapur, Singapore Datadog Full timeUnlock Customer Success with DatadogSingapore, SingaporeAs a key member of our team, you will drive new product attachment and foster strong relationships with our largest and most strategic customers. You'll be the advocate for the customer internally, focusing on delivering a positive experience. Your interactions will be rooted in relationship-management,...
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Enterprise Customer Success Manager
4 weeks ago
Singapur, Singapore Datadog Full timeUnlock Customer Success with DatadogSingapore, SingaporeAs a key member of our team, you will play a vital role in driving customer success and growth across our largest and most strategic accounts. You will be responsible for building strong relationships with our customers, identifying opportunities for growth, and advocating for their needs internally.Key...
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Enterprise Customer Success Manager
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Singapur, Singapore Datadog Full timeEnterprise Customer Success Manager (Thai Speaking) Singapore, Singapore #LI-FR2 As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective strong relationships across our largest and most strategic customers. You’ll advocate for the customer internally and focus on a positive customer experience....
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Enterprise Customer Success Manager
2 months ago
Singapur, Singapore Similarweb Full timeAbout the RoleThe Customer Success Manager is a key player on the Enterprise Team collaborating with a variety of internal cross-functional teams and serving as a trusted advisor to our clients by working in a consultative manner. The CSM's ability to create relationships with the clients, and help them extract real business value using our solutions is...
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Customer Success Manager
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Singapur, Singapore Teradata Full timeCustomer Success Manager Location: Singapore Requisition Number: 218088 External Description:What You'll Do You will own the account strategy for engagement, adoption, and success planning to drive business growth, customer value, satisfaction, and retention within the assigned accounts across enterprise and public sector in Singapore. Inspire confidence...
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Customer Success Manager
5 months ago
Singapur, Singapore Teradata Full timeCustomer Success Manager Location: Singapore Requisition Number: 218088 External Description: What You’ll Do You will own the account strategy for engagement, adoption and success planning drive business growth, customer value, satisfaction, and retention within the assigned accounts across enterprise and public sector in Singapore. Inspire confidence...
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Customer Success Manager
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Singapur, Singapore OpenAI Full timeAbout the team Our Customer Success team at OpenAI is dedicated to partnering with our customers and their people to embrace AI through the adoption of ChatGPT Enterprise and OpenAI API. OpenAI's customers represent a range of diverse backgrounds and maturity, from early-stage startups to established global enterprises. We see every interaction is an...
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Customer Success Manager II, Enterprise/Scale
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Customer Success Manager
4 weeks ago
Singapur, Singapore Teradata Full timeJob Title: Customer Success ManagerJob Summary:We are seeking a highly motivated and experienced Customer Success Manager to join our team at Teradata. As a Customer Success Manager, you will be responsible for driving business growth, customer value, satisfaction, and retention within assigned accounts across enterprise and public sector in Singapore.Key...
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Customer Success Manager
1 month ago
Singapur, Singapore Teradata Full timeAbout the RoleWe are seeking a highly skilled Customer Success Manager to join our team in Singapore. As a key member of our Customer Success team, you will be responsible for driving business growth, customer value, satisfaction, and retention within assigned accounts across enterprise and public sector in Singapore.Key ResponsibilitiesDevelop and execute...
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Customer Success Manager II, Enterprise/Scale
1 month ago
Singapur, Singapore Braze Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager II to join our Enterprise/Scale team at Braze. As a key member of our customer-facing team, you will be responsible for driving customer success and adoption of our platform across a portfolio of Enterprise and Scale accounts.Key ResponsibilitiesDevelop and execute customer success plans...
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Customer Success Manager II, Enterprise/Scale
3 weeks ago
Singapur, Singapore Braze Full timeAbout the RoleWe're seeking a highly skilled Customer Success Manager II to join our team at Braze. As a key member of our customer success organization, you will be responsible for driving customer adoption and growth across our Enterprise and Scale accounts.Your primary focus will be on delivering exceptional customer experiences, ensuring seamless...
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Customer Success Manager
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Singapur, Singapore Teradata Full timeUnlock Business Growth with Our Customer Success Manager RoleAt Teradata, we're seeking a seasoned Customer Success Manager to drive business growth, customer value, and satisfaction within our assigned accounts across enterprise and public sector in Singapore. As a trusted advisor, you'll inspire confidence and drive utilization of our software and services...
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Senior Customer Success Manager
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Enterprise Customer Success Manager
2 months ago
Singapur, Singapore Datadog Full timeUnlock Customer Success with DatadogSingapore, SingaporeAs a key member of our team, you will play a critical role in driving customer satisfaction and growth across our largest and most strategic accounts. You will be responsible for building strong relationships with our customers, understanding their unique needs, and advocating for their success within...
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Customer Success Manager
1 month ago
Singapur, Singapore Red Hat Asia-Pacific PTE LTD Full timeAbout the RoleThe Customer Success Executive is a key member of our team, responsible for ensuring our customers achieve success with our products and platforms. This role involves working closely with customers to develop success plans, lead technical engagements, and collaborate with internal and external teams to deliver value to our customers.Key...
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Customer Success Manager, Singapore
4 weeks ago
Singapur, Singapore Fitch Ratings Full timeAbout Fitch SolutionsFitch Solutions is a leading provider of data, research, and analytics that help clients excel at managing their credit risk, offer deep insight into the debt investment market, and provide comprehensive intelligence about the macroeconomic environment.Job SummaryWe are seeking a Customer Success Manager to join our fast-paced Customer...
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Customer Success Manager, Enterprise, APAC
2 weeks ago
Singapur, Singapore Similarweb Full timeKey ResponsibilitiesThe Customer Success Manager is a crucial role on the Enterprise Team, collaborating with internal cross-functional teams and serving as a trusted advisor to clients. The CSM's ability to create relationships with clients and help them extract real business value using our solutions is essential to keeping clients engaged with Similarweb...