Operational Excellence Manager for Community Wellness Hubs

1 day ago


Singapore TOUCH COMMUNITY SERVICES LIMITED Full time
Job Overview

We are seeking an experienced Operational Excellence Manager to oversee the management and development of our Community Wellness Hubs. The successful candidate will be responsible for designing and implementing fitness and rehabilitation programs, managing resources, ensuring service quality, and promoting safety.

Key Responsibilities
  • Develop frameworks and course structures for fitness and functional training programs.
  • Identify community needs and design programs to address emerging requirements.
  • Evaluate service gaps and devise strategies for service improvement.
  • Establish policies and work processes to ensure efficient service delivery and safety for clients and staff.
  • Ensure that staff involved in fitness and functional training are adequately trained and equipped.
Day Rehabilitation Centre Duties
  • Collaborate with clients and caregivers to assess and monitor treatment progress.
  • Ensure accurate and timely documentation of clients' conditions.
  • Provide or facilitate caregiver training and evaluate program effectiveness.
  • Prescribe and train clients on the use of mobility aids.
Centre Manager Responsibilities
  • Evaluate and improve existing workflows and processes for all centre-based services.
  • Engage internal and external stakeholders to introduce meaningful activities for client engagement.
  • Organize and conduct professional development activities and projects.
  • Facilitate clinical care plan discussions to ensure holistic care for clients.
  • Conduct risk management assessments and implement risk mitigation plans.
What We Offer

The estimated salary for this position is SGD $80,000 - $110,000 per annum, depending on experience. Benefits include opportunities for professional growth and development, a supportive work environment, and a comprehensive benefits package.

Towards being a top performer in this role, you will need to have:

  • A strong background in operational management and leadership.
  • Excellent communication and interpersonal skills.
  • The ability to collaborate with individuals at all levels.
  • Strong problem-solving and performance management skills.
  • A passion for serving the elderly.


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