Wellness Center Manager Position

1 month ago


Singapore ZHONG WELLNESS Full time

We are seeking a highly skilled and dedicated Wellness Center Manager to join our team at ZHONG WELLNESS.

About the Role

The ideal candidate will have prior experience in managing a wellness center, with excellent leadership and communication skills. They will be responsible for overseeing daily operations, including staff management, customer service, and ensuring that all treatments are performed to the highest standard.

Key Responsibilities
  • Treatment Delivery: Manage a team of therapists to deliver high-quality treatments, including foot reflexology, massage services, and other holistic therapies.
  • Customer Service: Ensure exceptional customer service, responding to queries, resolving issues, and promoting our services to existing and potential clients.
  • Staff Management: Supervise and mentor staff, providing guidance on treatment techniques, customer service, and operational procedures.
  • Business Development: Collaborate with the marketing team to develop and implement strategies to increase revenue, expand client base, and improve brand reputation.
  • Inventory Management: Oversee stock inventory, ensuring accurate record-keeping, timely ordering, and efficient use of resources.
Requirements and Qualifications
  • Candidates should possess: A minimum 5 years of experience in a similar role, preferably in a wellness or spa setting.
  • Excellent Communication Skills: Proficient in English and Mandarin, with the ability to communicate effectively with clients and staff.
  • Leadership and Teamwork: Proven ability to work collaboratively with teams, lead by example, and motivate others to achieve shared goals.
  • Problem-Solving and Adaptability: Ability to think critically, resolve conflicts, and adapt to changing circumstances.
  • Educational Requirements: Certificate in Reflexology and/or Massage Therapy, preferably from a reputable institution.
What We Offer
  • Competitive Salary: An attractive salary package, commensurate with experience (approximately SGD $50,000 - $70,000 per annum).
  • Benefits: Comprehensive benefits package, including medical insurance, paid leave, and professional development opportunities.
  • Career Growth: Opportunities for career advancement, training, and mentorship within a dynamic and supportive environment.

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