TCM Wellness Coordinator
1 month ago
We are seeking a highly skilled TCM Wellness Coordinator to join our team at HEXING WELLNESS PTE. LTD.
About the RoleThe successful candidate will be responsible for providing exceptional customer support, ensuring seamless treatment preparation, and maintaining a clean and organized work environment.
Key Responsibilities:- Customer Support: Assist customers with registration, appointment scheduling, and general inquiries; guide customers through procedures and ensure they feel comfortable.
- Treatment Preparation: Prepare treatment rooms with necessary tools and materials, including acupuncture needles, herbal formulas, and equipment for cupping or moxibustion; assist TCM practitioners during treatments when needed.
- Herbal Preparation: Assist in the preparation and dispensing of herbal formulas as prescribed by the practitioner; maintain cleanliness and organization of the herbal storage area.
- Maintenance: Ensure the treatment rooms are clean, organized, and well-stocked; follow proper hygiene and safety protocols.
- Administrative Tasks: Manage patient records and ensure accurate data entry; handle billing, payments, and insurance claims, if applicable.
- A strong background in customer service and administration;
- Excellent communication and interpersonal skills;
- Ability to work in a fast-paced environment and prioritize tasks effectively;
- Familiarity with Microsoft Office software;
- Possession of relevant certifications or qualifications in TCM or a related field.
- A competitive salary range of SGD 40,000 - 50,000 per annum;
- Ongoing training and professional development opportunities;
- A dynamic and supportive work environment;
- A chance to make a meaningful contribution to the wellness industry.
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