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Operations Manager Position Available
3 weeks ago
This is an exciting opportunity to join our dynamic team as we continue to grow and evolve.
About the Role:- As a Store Operations Manager, you will have the chance to develop your skills and expertise while making a meaningful contribution to our business.
- You will be responsible for overseeing all aspects of store performance, including achieving sales targets through effective revenue, cost, and profit management annually, quarterly, and monthly.
- Maintain inventory control, managing costs, tracking losses, and resolving discrepancies.
- Lead stock planning and order review processes, validating forecasts, schedules, and vendor partnerships.
- Establish and maintain standard operating procedures for inventory and asset management across the store.
- Ensure responsible use and maintenance of equipment, tools, and supplies to safeguard assets and materials.
- Promote brand activities and corporate culture, fostering a positive work environment.
- Manage customer relationships, landlord interactions, and staff supervision, addressing complaints and feedback to enhance customer satisfaction.
- Rent store venues and collaborate with external partners to drive business growth.
- Analyse store operations data to identify opportunities for improvement and implement local strategies based on customer behaviour.
- Bachelor's degree or higher in Business Administration or related field.
- More than 3 years of work experience in F&B or retail, including at least 1 year in a managerial role.
- Proficient in office software, slide presentations, documentation, Excel analysis, and professional English communication skills.
- Strong leadership, decision-making, interpersonal, communication, planning, and execution skills.
- A proactive approach to learning and self-improvement.
- A genuine passion for coffee, food, or baking.
- A strong work ethic and commitment to excellence.
- Competitive salary package.
- Opportunities for career advancement and professional development.
- A dynamic and supportive work environment.